#WeAHPs - Thursday 25th August 2016 8pm (GMT Standard Time)
Maximising our productivity: who, what, why and how?
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Chat Details
Hosted by WeAHPs using #WeAHPs
This chat is guest hosted by @NaomiMcVey @jkfillingham @HelenFosterPhys @Roz_L_Campbell
On Thursday 25th August we are delighted to be joined by Roz Cambell to discuss productivity and NHS services. Although the work of the Carter Programme focuses on acute NHS trusts in England, we'll be making sure this chat covers themes applicable to healthcare services in all sectors and countries.
Context
In response to the financial deficit that exists in NHS funding, services are being forced to look at whether what they do offers value for money. Although the NHS ranks as the best value healthcare system in the world (Davis et al, 2014), there is constant pressure to do more with less:
- ‘Better Procurement,Better Value, Better Care’ (DH, 2013) identified a lack of consistency across NHS Procurement and challenged the NHS to change the way it buys supplies in order to reduce costs.
- Review of Operational Productivity in NHS providers: interim report (2015) identified unwarranted variation in practice in many areas of NHS expenditure. Importantly, the report identified that staff costs in all NHS acute and non-acute providers total £45.3bn, representing the biggest opportunity for productivity and efficiency savings.
- Operational productivity and performance in English NHS acute hospitals: unwarranted variations (2016) has insisted that a single reporting framework must be introduced to the NHS that pulls together the clinical quality and resource performance data and compares it to the ‘best in class’.
This brings to the fore the complex conversations regarding what represents value for money in healthcare.
Productivity: who, what, where and how
Productivity addresses the challenges of doing more with the same, or fewer, resources and is simply defined as the ratio of all outputs produced as a ratio of the inputs used to produce them. This tweet chat aims to discuss how the productivity of AHPs can be quantified, and what good looks like, as well as how to identify data which most clearly and accurately indicate:
- the costs of AHP services
- the value of those services (which could be outputs or outcomes).
This is easier said than done! During the chat we'll be discussing barriers and opportunities, priorities for NHS services, examples of work so far as well as how to support and influence work at a local and national level.
Questions to think about before the chat:
- What does productivity mean to you, your manager and to patients?
- What can impact on our productivity at work?
- What steps can we take to maximise the productivity of our services?
- Why is it important for us to measure productivity?
- Who currently measures the productivity of your service? What approaches or tools do you use?
- What are some of the challenges in measuring AHP productivity?
- What examples from the UK and internationally can we use to help us?
Pre-chat resources
- Productivity in NHS hospitals - Publications - GOV.UK
- Davis,K., Stremikis, K., Squires, D., Schoen, C., (2014) Mirror Mirror on the wall. The Commonwealth Fund. [On line] (Accessed7/03/2016)
- Lafond,S., Charlesworth, A., Roberts, A., (2015) Hospital finances and productivity: in a critical condition? London: The Health Foundation.
- Naylor,C., Imison, C., Addicott, R., Buck, D., Goodwin, N., Harrison, T., Ross, S.,Sonola, L., Tian, Y., Cu, N., (2015) Transforming our healthcare system, 10 priorities for commissioners.
About out host
Rosalind Campbell is currently on secondment to the Department of Health, leading the AHP workforce efficiency programme, one of the recommendations of the Lord Carter report. Roz is a physiotherapist by background and her substantive post is Head of Therapies and Quality Improvement for Suffolk Community Healthcare her responsibilities are to ensure the quality and safety of therapy services provided by Suffolk Community Healthcare.
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#WeAHPs transcript
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@WeAHPs
25 August 2016 20:00
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Welcome to #WeAHPs everyone, tonight the chat is brought to you by guest host @RozzyCambell who will be joining the discussion |
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@WeAHPs
25 August 2016 20:00
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We’re discussing Maximising #AHPs productivity & asking a few questions tonight to stimulate discussion #WeAHPs |
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@WeAHPs
25 August 2016 20:00
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Remember to include the hashtag #WeAHPs in all your tweets tonight |
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@Roz_L_Campbell
25 August 2016 20:01
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@WeAHPs delighted to be here! who's joining? #WeAHPs |
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@WeAHPs
25 August 2016 20:01
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So, who’s joining in or lurking tonight? Say hello and where you’re tweeting from #WeAHPs |
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@WeAHPs
25 August 2016 20:01
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Delighted to have you @RozzyCampbell looking forward to a great chat. Who else is #WeAHPs ? |
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@DrG_NHS
25 August 2016 20:02
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RT @WeAHPs: We’re discussing Maximising #AHPs productivity & asking a few questions tonight to stimulate discussion #WeAHPs |
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@HelenFosterPhys
25 August 2016 20:02
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@WeAHPs #hello from #Wolverhampton #weahps |
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@WeAHPs
25 August 2016 20:03
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Hello @HelenOwen3 great you could join us #WeAHPs |
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@WeAHPs
25 August 2016 20:04
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Anyone else joining #WeAHPs tonight? Please shout up even if you are lurking! We are going to be discussing the productivity of #AHPs |
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@Roz_L_Campbell
25 August 2016 20:04
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hoping we have lots of AHPs joining tonight... #WeAHPs |
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@HelenFosterPhys
25 August 2016 20:04
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RT @WeAHPs: Anyone else joining #WeAHPs tonight? Please shout up even if you are lurking! We are going to be discussing the productivity of… |
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@WestMidlandsCSP
25 August 2016 20:04
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RT @WeAHPs: Anyone else joining #WeAHPs tonight? Please shout up even if you are lurking! We are going to be discussing the productivity of… |
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@NaomiMcVey
25 August 2016 20:05
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@WeAHPs hello! #weahps |
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@RieLaurent
25 August 2016 20:05
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@WeAHPs I'm lurking but may participate also ?? I'm a podiatrist from Dorset ?? #WeAHPs |
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@WeAHPs
25 August 2016 20:05
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Hiya @NaomiMcVey thanks for joining #WeAHPs |
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@WeAHPs
25 August 2016 20:05
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Welcome @RieLaurent great to have you #WeAHPs |
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@WeAHPs
25 August 2016 20:06
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I think we will crack on with the first question #WeAHPs |
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@Lauren_OT
25 August 2016 20:06
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@WeAHPs lurking! #WeAHPs |
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@Airedaleahps
25 August 2016 20:06
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RT @WeAHPs: Welcome to #WeAHPs everyone, tonight the chat is brought to you by guest host @RozzyCambell who will be joining the discussion |
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@WeAHPs
25 August 2016 20:06
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Q1 What does productivity mean to you? #WeAHPs |
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@jkfillingham
25 August 2016 20:07
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Hi #WeAHPs looking forward to the chat |
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@wigmore_welsh
25 August 2016 20:07
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#stroke #rehabilitation #handling skill #relaxation #care #stress #weahps #physiotherapists #nurses Massage Course https://www.eventbrite.com/e/foundation-skills-in-massage-manual-therapy-bodywork-tickets-27123839133?ref=estw |
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@WestMidlandsCSP
25 August 2016 20:07
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@WeAHPs @NaomiMcVey Essential part of caring - doing the most we can for all our patients. Excited for chat! #weahps |
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@Roz_L_Campbell
25 August 2016 20:08
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#WeAHPs Productivity described as outputs as a ratio to inputs - how do we measure our inputs? #WeAHPs |
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@jkfillingham
25 August 2016 20:08
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Using our resource in the most efficient & effective way for the best outcomes #WeAHPs https://twitter.com/weahps/status/768887315636838401 |
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@HelenFosterPhys
25 August 2016 20:08
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@WeAHPs making the best use of your time to deliver the best service possible #weahps |
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@HelenFosterPhys
25 August 2016 20:09
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@jkfillingham Good point - not just about time! #weahps |
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@HelenFosterPhys
25 August 2016 20:09
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@RozzyCampbell Although this is measured in time for our service #weahps |
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@WeAHPs
25 August 2016 20:09
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#weahps https://twitter.com/ClaireFordham5/status/768888104254046208 |
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@jkfillingham
25 August 2016 20:10
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Interesting to talk about inputs & outputs. I wonder how many #AHPs would be familiar with this terminology? @RozzyCampbell #WeAHPs |
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@HelenFosterPhys
25 August 2016 20:10
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@jkfillingham @RozzyCampbell Not heard it described that way - more familiar with idea of KPIs or OMs #weahps |
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@jkfillingham
25 August 2016 20:11
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If inputs are measured as time should/do they have an activity against them? @HelenOwen3 @RozzyCampbell #weahps https://twitter.com/helenowen3/status/768888006157692928 |
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@Roz_L_Campbell
25 August 2016 20:12
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@jkfillingham Agreed, it's a new language to get used to. Thinking in a business model #WeAHPs |
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@WeAHPs
25 August 2016 20:12
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#WeAHPs https://twitter.com/MLHardy11/status/768888684200550401 |
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@WeAHPs
25 August 2016 20:12
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Early reminder to get those #hashtags in so we can all follow the conversation #WeAHPs |
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@WeAHPs
25 August 2016 20:12
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Hi @ClaireFordham5 dont forget the hashtag #WeAHPs great to have you join https://twitter.com/ClaireFordham5/status/768888104254046208 |
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@PamBahia1
25 August 2016 20:13
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RT @WeAHPs: Q1 What does productivity mean to you? #WeAHPs |
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@NaomiMcVey
25 August 2016 20:14
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@WeAHPs being productive - getting things done efficiently & without wasting time or money #WeAHPs |
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@HelenFosterPhys
25 August 2016 20:14
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@jkfillingham @RozzyCampbell Patient contact used here, but seen other trusts any activity to do with particular pt (inc notes etc.) #WeAHPs |
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@MLHardy11
25 August 2016 20:14
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@RozzyCampbell #WeAHPs been lurking but this is a great point - outcome measures of productivity require clear definition of input |
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@WeAHPs
25 August 2016 20:15
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#WeAHPs https://twitter.com/MLHardy11/status/768888684200550401 |
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@ClaireFordham5
25 August 2016 20:15
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@WeAHPs #WeAHPs agree, one of our biggest issues. Do we define and describe what we do? We've worked on developing service descriptors |
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@WeAHPs
25 August 2016 20:15
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Next question coming up.... #WeAHPs |
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@WeAHPs
25 August 2016 20:16
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Q2 Is the productivity of your service currently measured? #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:17
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@MLHardy11 we need standardised definitions that all AHPs can relate to #WeAhps |
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@ClaireFordham5
25 August 2016 20:17
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@WeAHPs #WeAHPs from service descriptors then defined anticipated outcomes in terms of experience and effect. Is this input and output? |
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@MLHardy11
25 August 2016 20:17
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@ClaireFordham5 #WeAHPs I think this is really complex and needs debate as blurring boundaries rightly reduces uniqueness of roles |
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@jkfillingham
25 August 2016 20:18
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I wonder how many services have done this? @ClaireFordham5 I have also in one trust for all #WeAHPs if we combined could agree nationally? |
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@Roz_L_Campbell
25 August 2016 20:19
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So many good points #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:20
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@ClaireFordham5 @WeAHPs input is resource, output is activity? Mustn't forget outcomes / quality #WeAHPs |
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@jkfillingham
25 August 2016 20:20
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@Manning2Paula don't forget to use #WeAHPs in your tweets so others can see your contribution. |
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@WeAHPs
25 August 2016 20:20
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RT @RozzyCampbell: @ClaireFordham5 @WeAHPs input is resource, output is activity? Mustn't forget outcomes / quality #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:20
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@WeAHPs I've seen many examples but nothing consistent #WeAHPs |
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@Manning2Paula
25 August 2016 20:21
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@WeAHPs Not enough. In mental health productivity could appear low but value can be high. Scary to measure. #WeAHPs https://twitter.com/WeAHPs/status/768889773670928384 |
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@jkfillingham
25 August 2016 20:21
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Are the examples mainly time and motion type methodology ? #WeAHPs @RozzyCampbell |
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@WeAHPs
25 August 2016 20:21
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Are the examples mainly time and motion type methodology ? #WeAHPs @RozzyCampbell |
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@Roz_L_Campbell
25 August 2016 20:22
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@jkfillingham @ClaireFordham5 great idea...#WeAHPs |
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@HelenFosterPhys
25 August 2016 20:22
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@Manning2Paula Would need to ensure what is measured is reflective of impact on society and service users needs #WeAHPs |
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@jkfillingham
25 August 2016 20:23
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@Manning2Paula is that because we haven't described the inputs & outputs well enough and therefore the value cannot be quanitified? #WeAHPs |
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@metalmilly
25 August 2016 20:23
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Leg strength training tonight so I can wear polka dot jersey ?? #WeAHPs #WeActiveChallenge #AHPsActive #QOM https://t.co/TN7nEv8Gur |
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@Lauren_OT
25 August 2016 20:23
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@Manning2Paula @WeAHPs Totally agree with this. Management only concerned about numbers which doesn't show quality or value. #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:24
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@jkfillingham various, mostly lots of counting outputs but not setting it against inputs...only half a picture #WeAHPs |
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@WeAHPs
25 August 2016 20:24
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As a side question, if you do measure productivity, how regularly is it reviewed and by whom? #WeAHPs |
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@WeAHPs
25 August 2016 20:24
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#WeAHPs https://twitter.com/MLHardy11/status/768891331355766784 |
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@Roz_L_Campbell
25 August 2016 20:24
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@HelenOwen3 @Manning2Paula agreed! I think that's the quality indicators? No good doing lots of something that doesn't add value #WeAHPs |
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@susancotton18
25 August 2016 20:25
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@weAHPs hello - first timer here, physiotherapist! Probably just lurking tonight to get a feel for how this works! #WeAHPs |
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@kimbomeek
25 August 2016 20:25
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Sorry I'm a bit late #weahps |
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@WeAHPs
25 August 2016 20:26
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Grt to have you @susancotton18 Please feel free to lurk but we are a friendly bunch & we would love to hear your view #nopressure ! #WeAHPs |
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@kimbomeek
25 August 2016 20:26
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I'm Kim, a therapy radiographer in Southampton #weahps |
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@WeAHPs
25 August 2016 20:26
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Thanks for joining @kimbomeek #WeAHPs |
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@shimada_angela
25 August 2016 20:27
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Direct patient contact time recorded for kpis but we all know that our input is so much more than this. #WeAHPs |
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@WeAHPs
25 August 2016 20:27
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For those just joining is we are just about to tweet the third question #WeAHPs |
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@WeAHPs
25 August 2016 20:27
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Q3 What approaches or tools do you use to measure #AHPs productivity? #WeAHPs |
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@DrCarolPercy
25 August 2016 20:28
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RT @JanetThomas47: Come on #WeAHPs - the nurses are catching us up.. DId mention I was competitive at the start of August? #AHPsActive http… |
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@kimbomeek
25 August 2016 20:28
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@WeAHPs so many processes and different ways to measure productivity. I probably only measure the things related to targets :( #weahps |
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@Roz_L_Campbell
25 August 2016 20:28
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@WeAHPs @MLHardy11 so different measures needed for specific areas? #WeAHPs |
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@DrCarolPercy
25 August 2016 20:28
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RT @RozzyCampbell: hoping we have lots of AHPs joining tonight... #WeAHPs |
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@jkfillingham
25 August 2016 20:28
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#WeAHPs @Manning2Paula https://twitter.com/manning2paula/status/768892655732482052 |
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@ClaireFordham5
25 August 2016 20:29
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@WeAHPs #WeAHPs output typically measured as activity and outcomes, some consistency with the latter eg. SSNAP, EQ5DL ?? |
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@MLHardy11
25 August 2016 20:29
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@WeAHPs #WeAHPs if we define inputs, determine outputs then we are responsible for measuring success - professional self governance |
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@sarahmortonnhs
25 August 2016 20:30
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#WeAHPs Hi - Yes Working hard for best outcomes. Implication is capacity? ?? https://twitter.com/weahps/status/768887315636838401 |
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@Roz_L_Campbell
25 August 2016 20:30
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@shimada_angela agreed, it only shows half the picture #WeAHPs |
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@jkfillingham
25 August 2016 20:31
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Is it about working hard or working in the most efficient way? Right skill, in the right place, at the right time? @sarahmortonnhs #WeAHPs |
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@MLHardy11
25 August 2016 20:32
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@ClaireFordham5 #WeAHPs quality of life measures based on determining positive outcome of intervention - are these always best e.g pal. Care |
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@kimbomeek
25 August 2016 20:32
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if we define inputs / outputs and then measure them, who & how verifies the productivity? #weahps |
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@Roz_L_Campbell
25 August 2016 20:32
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Could optimum productivity be meeting demand efficiently? How do we assess demand? #WeAHPs |
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@WeAHPs
25 August 2016 20:32
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Aside quest.. What indicators would you choose to demonstrate productivity? I think we are agreed that no of contacts not meaningful #WeAHPs |
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@WeAHPs
25 August 2016 20:33
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#WeAHPs https://twitter.com/Manning2Paula/status/768893657860698113 |
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@kimbomeek
25 August 2016 20:33
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@Manning2Paula thanks! (my first #WeAHPs chat) :) |
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@ClaireFordham5
25 August 2016 20:33
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#WeAHPs Could we define output as activity and outcome? #AHPs activity meaningless without outcome but must define outcome |
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@WeAHPs
25 August 2016 20:33
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#WeAHPs https://twitter.com/MellorFiona/status/768893330226876416 |
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@NHSRachaelM
25 August 2016 20:34
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@WeAHPs achieving your outcome measure with good user feedback in a timely manner #WeAHPs |
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@MLHardy11
25 August 2016 20:34
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@kimbomeek #WeAHPs we do - professional autonomy and self governance - otherwise raises questions whether ahps are professionals |
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@HelenFosterPhys
25 August 2016 20:35
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@jkfillingham @sarahmortonnhs Agree! Can cut at a steak with a spoon for hours, but won't make anywhere as near impact as a knife... #weahps |
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@WeAHPs
25 August 2016 20:35
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Please don't forget to use #WeAHPs in all your tweets. There are some ideas and responses and we don't want to miss any! |
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@WeAHPs
25 August 2016 20:36
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LOVE THIS! #analogy #WeAHPs https://twitter.com/HelenOwen3/status/768894482573950976 |
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@Roz_L_Campbell
25 August 2016 20:36
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@WeAHPs not meaningful on their own but useful alongside other indicators? Perhaps we need a magic combination of indicators #WeAHPs |
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@NHSRachaelM
25 August 2016 20:36
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@WeAHPs clinical numbers (Pts treated) length of sessions, national targets #WeAHPs |
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@kimbomeek
25 August 2016 20:36
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I think this is a really tough concept in health care, esp for AHPs. Often so hard to step back and consider /measure productivity #weahps |
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@WeAHPs
25 August 2016 20:37
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Q4 All this talk of productivity, but why is it important for us to measure? #WeAHPs |
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@drcarolbrady
25 August 2016 20:37
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RT @shimada_angela: Direct patient contact time recorded for kpis but we all know that our input is so much more than this. #WeAHPs |
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@NHSRachaelM
25 August 2016 20:38
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@WeAHPs when u compare students on placement with numbers normally seen, you SHOULD see increased productivity! #WeAHPs |
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@jkfillingham
25 August 2016 20:38
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#WeAHPs @shimada_angela https://twitter.com/shimada_angela/status/768894414991331328 |
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@Roz_L_Campbell
25 August 2016 20:38
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I still think we are missing something about evidencing demand, really keen to identify unmet need... #WeAHPs |
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@HelenFosterPhys
25 August 2016 20:38
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@WeAHPs To inform what we do in the future - we want to help people... if we're not, no point in carrying on doing it. #weahps |
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@HelenFosterPhys
25 August 2016 20:38
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@WeAHPs If we are, we can share and demonstrate for best practice (as well as commissioning) #weahps |
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@shimada_angela
25 August 2016 20:39
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RT @WeAHPs: LOVE THIS! #analogy #WeAHPs https://twitter.com/HelenOwen3/status/768894482573950976 |
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@Roz_L_Campbell
25 August 2016 20:40
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@WeAHPs to demonstrate our value in the same language as others in multi prof team #WeAHPs |
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@jkfillingham
25 August 2016 20:41
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Q4 We must get our act together as #WeAHPs & have a uniformed way of measuring productivity we will be held to account due to Carter Review |
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@Roz_L_Campbell
25 August 2016 20:41
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@WeAHPs as a useful lense to continually strive for improvement #WeAHPs |
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@jkfillingham
25 August 2016 20:42
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Q4 And rightly so if we are to "think like a patient, act like a tax payer" #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:42
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@WeAHPs to find a way of comparing ourselves with peers....to chase unwarranted variation....best outcomes for all! #WeAHPs |
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@kimbomeek
25 August 2016 20:42
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@MLHardy11 Agreed. External audit / regulation is a big part of our service so I tend to think that formality is necessary #WeAHPs |
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@MLHardy11
25 August 2016 20:42
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#WeAHPs thanks for the chat - have to go - interesting tweets - glad to know we're all in this boat together - we ahps need to steer it! |
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@Ruth_Williams2
25 August 2016 20:42
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@WeAHPs #WeAHPs Proving our value & need to be cost effective & not wasteful if using public funds |
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@Manning2Paula
25 August 2016 20:42
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RT @WeAHPs: #WeAHPs https://twitter.com/MellorFiona/status/768893330226876416 |
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@WeAHPs
25 August 2016 20:43
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@MLHardy11 Thanks for joining #WeAHPs |
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@ClaireFordham5
25 August 2016 20:43
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#WeAHPs ! https://twitter.com/clairefordham5/status/768896117845229569 |
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@Keirwales
25 August 2016 20:43
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@RozzyCampbell I keep finding people want to close waiting lists. As if hiding demand was something useful #WeAHPs |
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@NHSRachaelM
25 August 2016 20:43
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@WeAHPs agree with above. To demonstrate value in #WeAHPs is imperative in current climate & Compare before v after |
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@kimbomeek
25 August 2016 20:44
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we have to be able to demonstrate impact & value for money? #weahps |
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@WeAHPs
25 August 2016 20:44
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Q5 What are some of the challenges in measuring productivity? How do we represent all AHPs equally? #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:45
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@Ruth_Williams agreed and we need to evolve to meet new demandthat's why I think understanding demand has to be part of this puzzle #WeAHPs |
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@kimbomeek
25 August 2016 20:46
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Q4, the more we evaluate our productivity, the more it will become the 'norm'? Better for future fleet of #AHPs #weahps |
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@Roz_L_Campbell
25 August 2016 20:46
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@shimada_angela absolutely, I think we are back to the quality indicators again.#WeAHPs |
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@NHSRachaelM
25 August 2016 20:47
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@WeAHPs no patient is ever the same - especially in acute medicine!! #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:47
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@Keirwales that's depressing to hear...#WeAHPs |
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@thecfphysio
25 August 2016 20:47
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@WeAHPs pt satisfaction & clinical outcomes. Could see 100 patients but still poor productivity if we haven't produced results. #weAHPs |
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@Ruth_Williams2
25 August 2016 20:48
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@WeAHPs #WeAHPs often asked for breakdown of ind. prof outputs/outcomes yet we are greater than the sum of our parts aka economies of scale |
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@kimbomeek
25 August 2016 20:48
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@WeAHPs Q5 - wow. 2 massive questions!! #noidea #WeAHPs |
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@jkfillingham
25 August 2016 20:48
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One size might not fit all. It might feel too difficult to find a uniformed approach across #WeAHPs but I think we need to strive for it. |
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@NHSRachaelM
25 August 2016 20:48
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@WeAHPs add in variability in clinicians, location, other professions - it's hard but not impossible! #WeAHPs |
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@thecfphysio
25 August 2016 20:49
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@WeAHPs pt satisfaction & clinical outcomes. Could see 100 patients but still poor productivity if we haven't produced results. #WeAHPs |
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@Ruth_Williams2
25 August 2016 20:49
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@WeAHPs #WeAHPs capturing productivity within inter professional teams is tricky particularly if audience prefers silos (it is easier) |
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@WeAHPs
25 August 2016 20:49
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@kimbomeek we like to keep you on your toes! #WeAHPs |
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@BexHitch
25 August 2016 20:49
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@WeAHPs productivity hard to capture. Some small jobs can be timely but meaningful #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:50
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@WeAHPs Q5 the biggest challenge is agreeing the common input and out put measures. We need to start small and iterate.#WeAHPs |
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@jkfillingham
25 August 2016 20:51
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I agree yet future care = intregration should we not demonstrate as a whole rather than some of its parts? @Ruth_Williams2 #WeAHPs |
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@Lauren_OT
25 August 2016 20:51
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@WeAHPs individual differences between patients, although they may be under the same service they're all different! #WeAHPs |
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@kimbomeek
25 August 2016 20:52
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Q5. if each AHP group had a set of outcomes that could be measured in a similar way we could better align productivity? (#eek #KSF?) #weahps |
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@Ruth_Williams2
25 August 2016 20:52
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@rachaelmoses @WeAHPs #WeAHPs You're right & then we run the risk of comparing apples w. pears ?demographic matched benchmarking???? |
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@WeAHPs
25 August 2016 20:52
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#WeAHPs https://twitter.com/Manning2Paula/status/768896108990980096 |
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@Manning2Paula
25 August 2016 20:52
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@jkfillingham #WeAHPs use core value of our professions ie comms, phys health, pain, nutrtion,well being, pt satisfaction, time taken etc? |
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@WeAHPs
25 August 2016 20:52
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#WeAHPs https://twitter.com/ClaireFordham5/status/768896117845229569 |
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@WeAHPs
25 August 2016 20:53
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#WeAHPs https://twitter.com/ClaireFordham5/status/768896117845229569 |
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@MawdsleyMark
25 August 2016 20:53
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RT @WeAHPs: #WeAHPs https://twitter.com/ClaireFordham5/status/768896117845229569 |
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@WeAHPs
25 August 2016 20:53
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Last question coming up... #WeAHPs |
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@WeAHPs
25 August 2016 20:54
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Q7 What do you need to support you to measure productivity? #WeAHPs |
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@jkfillingham
25 August 2016 20:54
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@RozzyCampbell @Keirwales ??#WeAHPs |
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@JillLock14
25 August 2016 20:54
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RT @WeAHPs: Q7 What do you need to support you to measure productivity? #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:54
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I can't believe it is nearly time to finish! Perhaps we should plan another... #WeAHPs |
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@MawdsleyMark
25 August 2016 20:54
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RT @kimbomeek: we have to be able to demonstrate impact & value for money? #weahps |
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@HelenFosterPhys
25 August 2016 20:54
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@WeAHPs Day to day? an easy reporting structure, and making sure team know importance of why #WeAHPs |
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@Ruth_Williams2
25 August 2016 20:55
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@jkfillingham @WeAHPs #WeAHPs absolutely! @IFICInfo has ideas re proving integration outcomes Incl. process success, trends, user fback |
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@NaomiMcVey
25 August 2016 20:56
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@WeAHPs lots of sharing across services & organisations - methods, challenges, solutions, tools, successes etc #WeAHPs |
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@jkfillingham
25 August 2016 20:56
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Would love to hear more @Ruth_Williams2 @IFICInfo as I am sure @RozzyCampbell would #WeAHPs |
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@kimbomeek
25 August 2016 20:56
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totally agree with you. My priorities: quality of care, patient outcomes, job satisfaction. #WeAHPs https://twitter.com/MellorFiona/status/768898997163548672 |
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@LaurenWardman
25 August 2016 20:56
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RT @WeAHPs: Q7 What do you need to support you to measure productivity? #WeAHPs |
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@Manning2Paula
25 August 2016 20:56
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@WeAHPs #WeAHPs AHP clarification of what we are measuring, keeping it simple, marketing of this idea, support to implement it |
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@Roz_L_Campbell
25 August 2016 20:56
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@WeAHPs I think IT is essential too #WeAHPs |
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@AmandaBoldersto
25 August 2016 20:57
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RT @kimbomeek: totally agree with you. My priorities: quality of care, patient outcomes, job satisfaction. #WeAHPs https://twitter.com/MellorFiona/status/768898997163548672 |
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@Roz_L_Campbell
25 August 2016 20:57
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@WeAHPs and an agreement of what we will all start measuring? #WeAHPs |
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@kimbomeek
25 August 2016 20:57
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@WeAHPs free pen? thx. #WeAHPs |
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@MellorFiona
25 August 2016 20:58
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RT @kimbomeek: totally agree with you. My priorities: quality of care, patient outcomes, job satisfaction. #WeAHPs https://twitter.com/MellorFiona/status/768898997163548672 |
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@MawdsleyMark
25 August 2016 20:58
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RT @NaomiMcVey: @WeAHPs lots of sharing across services & organisations - methods, challenges, solutions, tools, successes etc #WeAHPs |
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@ClaireFordham5
25 August 2016 20:58
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@RozzyCampbell #WeAHPs so if we define demand in terms of number and need - dependency, complexity etc we can identify unmet demand |
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@WeAHPs
25 August 2016 20:58
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Summary of this chat in one tweet - we need to demonstrate to #NHS & widr system how we consistently measure what we do #WeAHPs |
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@Manning2Paula
25 August 2016 20:58
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RT @NaomiMcVey: @WeAHPs lots of sharing across services & organisations - methods, challenges, solutions, tools, successes etc #WeAHPs |
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@jay_elliott
25 August 2016 20:58
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RT @kimbomeek: @WeAHPs free pen? thx. #WeAHPs |
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@MawdsleyMark
25 August 2016 20:59
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RT @WeAHPs: Summary of this chat in one tweet - we need to demonstrate to #NHS & widr system how we consistently measure what we do #WeAHPs |
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@Manning2Paula
25 August 2016 20:59
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RT @WeAHPs: Summary of this chat in one tweet - we need to demonstrate to #NHS & widr system how we consistently measure what we do #WeAHPs |
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@WeAHPs
25 August 2016 20:59
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LOL you could have one if we did them @kimbomeek #WeAHPs |
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@Roz_L_Campbell
25 August 2016 20:59
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@ClaireFordham5 I think so, a standardised tool would be so useful #WeAHPs |
Stats
Total contributers:
33
Total tweets:
174
Total reach:
1,783,837
