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Staff Resilience - #WeDNs
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Growing caseloads, increasingly complex care and limited resources are some of the challenges associated with modern day district nursing (Gray, 2016). Brennan (2017) suggests building resilience amongst staff to help overcome challenges associated with the current working environment. Resilience has been described as maintaining equilibrium in challenging situations, remaining optimistic through changing situations and using negative experiences as learning opportunities (Lee et al. 2015, Itzhaki et al. 2015). Conversely, Barker (2016) highlights that there can be many barriers to building resilience including poor working relationships, overwhelming workload and a negative working environment. Rolfe(2011), Munir et al. (2012) and Antill (2015) suggest that the District Nurse could adopt a transformational leadership approach in order to overcome these challenges and also build relationships and empower the workforce. The results of a qualitative study by Cameron & Brownie (2010) indicated that support from colleagues and de-briefing were the most successful methods to promote wellbeing and build resilience. Similarly a study by Lee (2010) found that informal discussions out-with the working environment was deemed the most effective yet underused resource to promote resilience. Furthermore, Brennen (2017) highlights that utlising processes that already exist such as peer support, reflection and clinical supervision are valuable methods. These results indicate the importance of informal discussions in building resilience.
This chat will explore the following:
- What is your understanding of staff resilience and is this a relevant topic?
- Do you think the effects of stress/ stress related sickness adversely effect patient care?
- What methods are used in practice to combat employee stress?
- Can leadership style affect stress levels?
- How does your employer address stress and what methods do they offer?
- Is clinical supervision a tool used in your area? If so what benefits do you think it brings?
- What are the challenges associated with clinical supervision ?
- How can any challenges be overcome?
- If there was one change you could make in the workplace to reduce stress and promote resilience what would it be?