#WeAHPs - Thursday 30th January 2020 8pm (GMT Standard Time) Volunteers and volunteering

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Hosted by WeAHPs using #WeAHPs

This chat is guest hosted by @katrinaKenn_AHP

Understanding the value of volunteers and volunteering for patients, AHP services and the AHP workforce, and the NHS

Join our first tweetchat of 2020!

Health Education England is developing an AHP quick reference guide on volunteering. The aim of this tweetchat is to inform the development of the guide and seek insights, advice and case studies from volunteers, voluntary organisations, AHPs and AHP services.

The long term plan states that:

"Staff, patients and volunteers benefit from well-designed volunteering initiatives. Volunteers contribute across a range of NHS roles, from first responders and care companions to trust governors and transport volunteers. They enable staff to deliver high-quality care that goes above and beyond core services. Well-designed and managed volunteering programs improve satisfaction and wellbeing ratings for staff.”

Evidence shows that volunteering has a positive impact on wellbeing and giving is identified as one of the five ways to mental wellbeing and so as an activity in itself, volunteering is of great value to the individual.

People choose to volunteer for a variety of reasons. For some it offers the chance to give something back to the community or make a difference to the people around them. For others it provides an opportunity to develop new skills or build on existing experience and knowledge.

Questions to think about before the tweetchat:

1. How can volunteers and volunteering support patient care and patient experience?

2. How can volunteers and volunteering support AHP services and the AHP workforce?

3. How you are you currently including volunteering opportunities in your services?

  • Early careers / work experience
  • Mid careers and skills development
  • Late careers, utilising wisdom

4. What support did you need to develop volunteering opportunities in your services?

5. Have you voluteered for NHS services? Was it done well and/or what could have been better?

6. Have you experience of wider volunteering? What benefits did it bring for you and others?

7. Do AHPs know how to get started on this area?

Useful resources;

Recruiting and managing Volunteers in NHS providers apractical guide September 2017. https://www.england.nhs.uk/wp-content/uploads/2017/10/recruiting-managing-volunteers-nhs-providers-practical-guide.pdf

Investing in Volunteers (IiV) is the UK quality standard forgood practice in volunteer management.. To read the nine indicators see link; https://iiv.investinginvolunteers.org.uk/about/the-nine-indicators

HEE Volunteering Strategy consultation document https://www.hee.nhs.uk/sites/default/files/documents/13707%20HEE%20Volunteering%20Strategy%20Document_June%202017%20web.pdf





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 #WeAHPs transcript

 
@OfficialCAHPR
30 January 2020 20:01
Best of luck @NaomiMcVey on the first @WeAHPs chat of 2020. Hope it's a busy one! #WeAHPs https://twitter.com/WeAHPs/status/1222961633141698566
@WeAHPs
30 January 2020 20:01
Good evening everyone and welcome to our first #WeAHPs tweetchat of 2020 ?? https://t.co/X562W6Re1n
@WeAHPs
30 January 2020 20:02
Tonight we’re discussing the role of volunteers and volunteering #WeAHPs http://wecommunities.org/tweet-chats/chat-details/5457
@WeAHPs
30 January 2020 20:04
Let’s get started let us know who’s joining us and where from #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:07
#WeAHPs looking forward to hearing everyones thoughts on #AHPVolunteering
@WeAHPs
30 January 2020 20:07
Ok, time for the first question: 1. How can & do volunteers and volunteering support patient care and patient experience? #WeAHPs @katrina_quality
@WeAHPs
30 January 2020 20:09
@amandaweaves Hi ?? #WeAHPs
@NWSEN
30 January 2020 20:11
RT @WeAHPs: Good evening everyone and welcome to our first #WeAHPs tweetchat of 2020 ?? https://t.co/X562W6Re1n
@amandaweaves
30 January 2020 20:14
@WeAHPs @katrina_quality #WeAHPs we use volunteers to spend time with patients through our #StayingActiveCompanions to encourage staying physically and mentally active during an inpatient stay. This includes encouraging exercises,mobility, time outside by our lake,wordsearches, suduko, colouring but also
@sarahlcooper
30 January 2020 20:15
@WeAHPs @katrina_quality Providing support to people following stroke to practice and encourage activities in physio occupational therapy and speech and language therapy #weahps
@amandaweaves
30 January 2020 20:16
@WeAHPs @katrina_quality Make a drink and sit and talk to patients. Give companionship and elevate some of the “boredom” patient’s experience in a ward setting #WeAHPs quality one to one time with someone
@sarahlcooper
30 January 2020 20:16
@WeAHPs @katrina_quality Also community walking programmes for high level@support post falls #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:17
#WeAHPs #AHPVolunteering https://twitter.com/sarahlcooper/status/1222976664608612352
@WeAHPs
30 January 2020 20:18
How about some other examples? #weahps https://twitter.com/amandaweaves/status/1222976865515851778
@WeAHPs
30 January 2020 20:18
RT @sarahlcooper: @WeAHPs @katrina_quality Also community walking programmes for high level@support post falls #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:18
#WeAHPs #AHPVolunteering https://twitter.com/amandaweaves/status/1222976865515851778
@WeAHPs
30 January 2020 20:19
RT @amandaweaves: @WeAHPs @katrina_quality #WeAHPs we use volunteers to spend time with patients through our #StayingActiveCompanions to en…
@katrinaKenn_AHP
30 January 2020 20:19
#WeAHPs #AHPVolunteering https://twitter.com/sarahlcooper/status/1222977000987676672
@katrinaKenn_AHP
30 January 2020 20:20
#WeAHPs #AHPVolunteering https://twitter.com/VMulvanaTuohy/status/1222977485303951360
@WeAHPs
30 January 2020 20:20
Keep those examples coming - how can & do volunteers and volunteering support AHP services and the AHP workforce? #WeAHPs
@sarahlcooper
30 January 2020 20:20
@katrina_quality @AHPvolunteering #WeAHPs running the rehab centre cafe to enable social activity in between rehab sessions
@katrinaKenn_AHP
30 January 2020 20:21
#WeAHPs #AHPVolunteering Wow sounds really interesting can I contact you to find out more?? https://twitter.com/JonRoustonSLT/status/1222977614551441410
@katrinaKenn_AHP
30 January 2020 20:22
#AHPVolunteering #WeAHPs https://twitter.com/sarahlcooper/status/1222977854109114375
@WeAHPs
30 January 2020 20:22
Building on the first question: How you are you currently including volunteering opportunities in your services? ?? Early careers / work experience ?? Mid careers and skills development ?? Late careers, utilising wisdom #WeAHPs
@BTHTherapies
30 January 2020 20:24
@WeAHPs @katrina_quality We’ve used volunteers in the past for a variety of patient interactions to encourage exercise/ activity or to play rehab orientated games. #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:25
#AHPVolunteering #WeAHPs https://twitter.com/WeAHPs/status/1222978520541990912
@NaomiMcVey
30 January 2020 20:25
@WeAHPs In one of my old teams we used to involve volunteers in supporting falls prevention exercise groups - much needed support and fun :) #WeAHPs
@sarahlcooper
30 January 2020 20:25
@WeAHPs This is a few years ago and was a mix of all of the above. Greater proportion of late careers #AHPvolunteers #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:26
#WeAHPs #AHPVolunteering https://twitter.com/BTHTherapies/status/1222978868186951690
@BTHTherapies
30 January 2020 20:26
@WeAHPs At Blackpool we set up a health academy with a local college which gave the students opportunity to volunteer and experience healthcare. Worked really well. #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:27
#WeAHPs #AHPVolunteering https://twitter.com/FranWaldock/status/1222979172408209415
@WeAHPs
30 January 2020 20:27
@BTHTherapies Sounds great Nick - is it still running? #WeAHPs
@sarahlcooper
30 January 2020 20:27
@WeAHPs @ParamedicsUK @AACE_org #weAHPs #AHPvolunteering
@jloweNHS
30 January 2020 20:28
@WeAHPs @katrina_quality When working with a charity we used volunteers to facilitate social communication groups and give some 1:1 support - often they were #AHP students so doubly useful for them and for us! #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:28
#WeAHPs #AHPVolunteering @iampaulgates has shared examples with me for the AHP quick reference guide however I am keen to hear more! https://twitter.com/sarahlcooper/status/1222979559395676160
@WeAHPs
30 January 2020 20:29
Ok, some great examples coming through, what support did & do you need to develop more volunteering opportunities in your services? #WeAHPs
@BTHTherapies
30 January 2020 20:30
@WeAHPs Yes it is #WeAHPs
@jloweNHS
30 January 2020 20:30
@WeAHPs I have found a lack of knowledge and understanding from HR to be a barrier e.g giving conflicting advice on DBS status for volunteers. Sometimes processes can be a barrier for people who want to volunteer ad hoc... #WeAHPs
@BTHTherapies
30 January 2020 20:31
@VMulvanaTuohy DM me your e-mail and I’ll put you in touch with the person who set it up. #WeAHPs
@sarahlcooper
30 January 2020 20:31
@WeAHPs So many demands for volunteers AHP services not always a priority. #WeAHPs #AHPvolunteering
@jloweNHS
30 January 2020 20:31
@WeAHPs ... And also for those re-entering the workplace they might not necessarily have references (in fact lots are told to volunteer to get references!) so need to be understanding e.g offer supervised first session, accept character ref #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:32
#WeAHPs #AHPVolunteering Have you used your Vounteer coordinators to support? Have you managed to engage all stakeholders? https://twitter.com/WeAHPs/status/1222980066524717056
@WeAHPs
30 January 2020 20:32
RT @katrina_quality: #WeAHPs #AHPVolunteering Have you used your Vounteer coordinators to support? Have you managed to engage all stakehold…
@katrinaKenn_AHP
30 January 2020 20:34
#AHPVolunteering #WeAHPs https://twitter.com/WeAHPs/status/1222981014341005315
@jloweNHS
30 January 2020 20:34
@sarahlcooper @WeAHPs Yes definitely Sarah, you're competing with lots of worthy causes! Think some services need support in how to "sell" themselves and the benefit to the volunteer as well as the service #WeAHPs
@WeAHPs
30 January 2020 20:35
Ok, time for a slightly different perspective - have you voluteered for the NHS or other services? Was it done well and/or what could have been better? #WeAHPs
@sarahlcooper
30 January 2020 20:36
@jloweNHS @WeAHPs Targeted work experience would be great! I started my Physio career volunteering. Cleaning wax bags and tidying equipment. #WeAHPs #AHPvolunteering
@katrinaKenn_AHP
30 January 2020 20:37
#WeAHPs #AHPVolunteering https://twitter.com/WeAHPs/status/1222981750072258568
@shimada_angela
30 January 2020 20:37
@WeAHPs I volunteered for the stroke association...great experience and started me on my love of stroke and #SLT #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:38
#AHPVolunteering #WeAHPs https://twitter.com/VMulvanaTuohy/status/1222981616328376328
@NaomiMcVey
30 January 2020 20:38
@laura_dyane @WeAHPs Of course - it was years ago but worked really well; in fact one amazing volunteer was with us for a long time & was a beautician, she did my wedding makeup & came to our wedding ?? #weAHPs
@SStirling1980
30 January 2020 20:39
Check out @help_force !!!The NHS’s national volunteering partner, doing fabulous work!!! #WeAHPs https://twitter.com/weahps/status/1222980066524717056
@NaomiMcVey
30 January 2020 20:40
@sarahlcooper @jloweNHS @WeAHPs I started volunteering straight after graduating before starting work full time - gave me some brilliant insights into team working #WeAHPs
@WeAHPs
30 January 2020 20:40
RT @SStirling1980: Check out @help_force !!!The NHS’s national volunteering partner, doing fabulous work!!! #WeAHPs
@sarahlcooper
30 January 2020 20:41
@WeAHPs We are encouraged to volunteer @NHSEngland as a result I have volunteered in a charity shop. Perhaps my skills could have been better utilised. Better access to NHS volunteering for people in these roles #weAHPs #AHPvolunteering
@katrinaKenn_AHP
30 January 2020 20:41
#WeAHPs #AHPVolunteering The best thing I ever did was to Volunteer as a Council member for @thecsp new skills and knowledge
@jloweNHS
30 January 2020 20:42
@WeAHPs I volunteer/ed for a number of organisations in lots of different ways. Pros; clear expectations, upfront time commitment, opportunities to progress, training and feedback... Cons all the opposites! + feeling unvalued by orgs #WeAHPs
@WeAHPs
30 January 2020 20:44
So, time for another perspective - ?? As an AHP do you volunteer ?? What benefits does it bring for you and others? ?? What are some of the common volunteering opportunities for #WeAHPs?
@jloweNHS
30 January 2020 20:44
@sarahlcooper @WeAHPs @NHSEngland I think the volunteering leave is absolutely fantastic but more work needs to go into helping staff see where they can add value! In the past have used volunteering leave for @sensecharity holiday, fantastic experience and value AHP skills #WeAHPs
@nadiaslt
30 January 2020 20:45
Great to see @NorthMidNHS NorthMidNHS develop this as a new senior leadership role and opportunity for #weAHPs @RFLchiefexec @patwizzbut1 @RachelAnticoni https://twitter.com/tolanahp/status/1222915365023506433
@jloweNHS
30 January 2020 20:45
@shimada_angela @WeAHPs My first job after qualifying was with the Stroke Association and we had lots of keen SLT students volunteering! Great circle ?? #WeAHPs
@richtrish54
30 January 2020 20:45
RT @SStirling1980: Check out @help_force !!!The NHS’s national volunteering partner, doing fabulous work!!! #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:45
#WeAHPs #AHPVolunteering https://twitter.com/jloweNHS/status/1222983951016505345
@MaryHeritage
30 January 2020 20:47
I used to go along with my mum who became an aphasia support group volunteer after she left her teaching career. It certainly helped inspire me early on in my journey into SLT. More recently charity Trustee and short term volunteering/trip to Zambia #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:48
#WeAHPs #AHPVolunteering https://twitter.com/JonRoustonSLT/status/1222977216956510208
@RachBrandreth
30 January 2020 20:50
@WeAHPs I’ve done the Diabetes UK kids camps but had to take annual leave #weAHPs
@VMulvanaTuohy
30 January 2020 20:51
#weAHPs I also volunteered in Ghana for a few weeks as a physio as park of a health link network went over to share kills with an orphanage team in managing neuro paeds patients was amazing and i learnt so much from how they did things locally & brought back to my practice always
@katrinaKenn_AHP
30 January 2020 20:51
#AHPVolunteering #WeAHPs https://twitter.com/VMulvanaTuohy/status/1222984739759566848
@tolanAHP
30 January 2020 20:51
RT @nadiaslt: Great to see @NorthMidNHS NorthMidNHS develop this as a new senior leadership role and opportunity for #weAHPs @RFLchiefexec…
@RachBrandreth
30 January 2020 20:52
@BTHTherapies @WeAHPs Love this idea #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:53
WOw! Lots of new skills and knowledge #AHPVolunteering #WeAHPs https://twitter.com/VMulvanaTuohy/status/1222985604792770560
@WeAHPs
30 January 2020 20:53
Ok, last question - any last thoughts & tips on creating great volunteering opportunities in AHP services? #WeAHPs
@jloweNHS
30 January 2020 20:54
@WeAHPs I'm waiting to jet off to Switzerland for a @SOGreatBritain event tomorrow! ???? I volunteer 1. to maintain and gain professional skills (e.g respite holidays) and 2. for personal interest e.g sports coaching as I'm passionate about access to physical activity for all. #WeAHPs
@jloweNHS
30 January 2020 20:55
@WeAHPs There are so many opportunities it's hard to say what is common for AHPs but dont be afraid to be upfront about your skills and the experience you bring! #WeAHPs
@WeAHPs
30 January 2020 20:55
@jloweNHS @SOGreatBritain Brilliant ?? #WeAHPs
@RachBrandreth
30 January 2020 20:56
@WeAHPs We have had a few volunteers who were awaiting their first RD jobs or wanting to apply to train both to improve CVs. Short term. Be interesting to look at how to do more #WeAHPs
@katrinaKenn_AHP
30 January 2020 20:56
#WeAHPs #AHPVolunteering https://twitter.com/MaryHeritage/status/1222984820692856848
@katrinaKenn_AHP
30 January 2020 20:57
Sounds amazing can we connect so that I can learn more! #WeAHPs #AHPVolunteering https://twitter.com/jloweNHS/status/1222986465275236352
@katrinaKenn_AHP
30 January 2020 20:58
#AHPVolunteering #WeAHPs https://twitter.com/RachBrandreth/status/1222986845233065991
@RachBrandreth
30 January 2020 20:58
@WeAHPs Doing school career talks through Inspiring Futures & local work experience team network. I love talking to the young people and sparking their interest in #WhatDietitiansDo & #AHPcareers #WeAHPs




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