#WeNurses - Thursday 3rd December 2020 8pm (GMT Standard Time) Bullying and incivility in the workplace

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Hosted by WeNurses using #WeNurses

This chat is guest hosted by @ericasmart

This #WeNurses tweetchat has been suggested by Erica Isherwood who is currently on a research secondment and is interested in doing some research in this field.  She is hoping that we can all learn some best practice from each other and although this subject has been discussed before we never seem to, as nurses, never get anywhere with it.  Erica states it would be great to see some real change and action in relation to  bullying and incivility in the workplace

Here are the questions that Erica has developed:

  • Do you think bullying and incivility is an issue in the workplace - Why?
  • What are you personally doing to tackle it?
  • What interventions have you used - What's worked? What's not worked?
  • Are you involved in any projects/groups in the workplace to tackle/discuss this - would you want to be?
  • If you have been through bullying - what support did you get that was really good?  What support would you have liked?  Has your issue been resolved?
  • Do you know what the NHS/your trust are doing to tackle these issues?  Would you know how to raise concerns?  Would you?
  • What would make you feel safe to raise concerns or tackle incivility as it takes place?





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 #WeNurses transcript

 
@WeNurses
03 December 2020 20:01
 Hello and welcome to #WeNurses Tonights topic...... Bullying and incivility in the workplace with our wonderful guest @ericasmart If you are joining us for the next hour please say "Hi" and share your first thoughts https://t.co/vndRT7mkCK
@faebeth
03 December 2020 20:03
 @WeNurses @ericasmart Hi everyone, glad to be here #wenurses
@AgencyNurse
03 December 2020 20:03
 Hi everyone .... really important topic this evening, I have never been bullied in my workplace but have known people who have and it has had a really huge effect on them #WeNurses https://twitter.com/WeNurses/status/1334588650454134784
@jomwlever
03 December 2020 20:03
 RT @WeNurses: Hello and welcome to #WeNurses Tonights topic...... Bullying and incivility in the workplace with our wonderful guest @e…
@WeNurses
03 December 2020 20:04
 @faebeth @ericasmart a big welcome to you Far :) thanks for joining #wenurses this eve :)
@ericasmart
03 December 2020 20:04
 RT @WeNurses: Hello and welcome to #WeNurses Tonights topic...... Bullying and incivility in the workplace with our wonderful guest @e…
@WeNurses
03 December 2020 20:04
 @AgencyNurse Hi and welcome to tonight's #WeNurses this evening Teresa - happy connecting, learning and sharing this eve :)
@WeNurses
03 December 2020 20:05
 QUESTION 1 Do you think bullying and incivility is an issue in the workplace - Why? #WeNurses https://t.co/cCNyrw0FV9
@NRCUK
03 December 2020 20:05
 @WeNurses @ericasmart Doing a little lurking this eve... #WeNurses
@jomwlever
03 December 2020 20:05
 @WeNurses @ericasmart Hi everyone, First thoughts - it's a sensitive subject in a public domain, we need to be mindful of this #WeNurses
@puncabigail53
03 December 2020 20:05
 @WeNurses @ericasmart Hi???? excited to see what this chat brings... #wenurses
@NRCUK
03 December 2020 20:05
 RT @WeNurses: QUESTION 1 Do you think bullying and incivility is an issue in the workplace - Why? #WeNurses https://t.co/cCNyrw0FV9
@WeNurses
03 December 2020 20:06
 @puncabigail53 @ericasmart Excited to have you join #wenurses this eve Abbie :)
@AgencyNurse
03 December 2020 20:06
 This is worth sharing ... bullying and harassment advice from @thercn > https://www.rcn.org.uk/get-help/rcn-advice/bullying-and-harassment #WeNurses #EBP
@knitknitqueen
03 December 2020 20:06
 @WeNurses @ericasmart Hi good evening, my initial thoughts are why do we accept and not challenge this behaviour all the time... #wenurses
@CareHome_Nurse
03 December 2020 20:06
 @WeNurses Yes! I've experienced it both as a student and since I qualified #WeNurses
@faebeth
03 December 2020 20:07
 @WeNurses Not usually. But it can happen. I think it was more common years ago. We have more people to support us now days #wenurses
@WeNurses
03 December 2020 20:07
 @jomwlever @ericasmart Hi, thanks for joining and raising that vital early point Jo :) #wenurses
@knitknitqueen
03 December 2020 20:07
 @WeNurses Yes, partly due to the hierarchy in the healthcare profession. #wenurses
@KatyWoo
03 December 2020 20:07
 @WeNurses Absolutely. It can make people scared to speak up if they see something wrong, makes a horrible atmosphere, stresses staff out and all these things make for a less safe environment for patients! #WeNurses
@WeNurses
03 December 2020 20:07
 @knitknitqueen @ericasmart Thanks for joining and sharing your views this evening Efua :) #WeNurses
@faebeth
03 December 2020 20:07
 @AgencyNurse @theRCN ooo, might have to look at this. #wenurses.
@WeNurses
03 December 2020 20:07
 RT @Silverangel882: @WeNurses Yes! I've experienced it both as a student and since I qualified #WeNurses
@WeNurses
03 December 2020 20:08
 @Silverangel882 Sorry to hear that- and thanks for sharing it too #wenurses
@AgencyNurse
03 December 2020 20:09
 Yes it absolutely is ... this is quite an old study (2013) but outlines some figures > https://bmjopen.bmj.com/content/3/6/e002628 20% of NHS staff reported having been bullied by other staff to some degree #WeNurses #EBP https://twitter.com/WeNurses/status/1334589527797755908
@WeNurses
03 December 2020 20:09
 @KatyWoo Hi and thanks for joining #wenurses this eve Katy :)
@AgencyNurse
03 December 2020 20:09
 @faebeth @theRCN I have only glanced at it but seems quite good #WeNurses
@WeNurses
03 December 2020 20:09
 RT @AgencyNurse: This is worth sharing ... bullying and harassment advice from @thercn > https://www.rcn.org.uk/get-help/rcn-advice/bullying-and-harassment #WeNurses #EBP
@AgencyNurse
03 December 2020 20:09
 @Silverangel882 @WeNurses really sorry to hear that Shiona #WeNurses
@ericasmart
03 December 2020 20:09
 Good question #WeNurses https://twitter.com/knitknitqueen/status/1334589811085242373
@ericasmart
03 December 2020 20:10
 RT @AgencyNurse: This is worth sharing ... bullying and harassment advice from @thercn > https://www.rcn.org.uk/get-help/rcn-advice/bullying-and-harassment #WeNurses #EBP
@WeNurses
03 December 2020 20:10
 @AgencyNurse @theRCN thanks for sharing Teresa! For those that don't know.... If you share some "evidence based practice" in a #wenurses chat... add #EBP to your tweet too and we can share it easily in the post chat info :)
@alimully
03 December 2020 20:10
 @WeNurses Yes, definitely and it impacts on pt care unfortunately #wenurses
@AgencyNurse
03 December 2020 20:10
 Many reasons i guess ... shock of the situation, fear of the person and / or repercussions, wanting to have a peaceful workplace #WeNurses https://twitter.com/knitknitqueen/status/1334589811085242373
@WeNurses
03 December 2020 20:11
 Absolutely Jo #WeNurses https://twitter.com/jomwlever/status/1334589608009605120
@WeNurses
03 December 2020 20:11
 Absolutely it does #WeNurses https://twitter.com/alimully/status/1334590956562247680
@ericasmart
03 December 2020 20:12
 RT @WeNurses: Absolutely it does #WeNurses
@WeNurses
03 December 2020 20:12
 @Silverangel882 oh wow that sounds like you went through a really tough time - we are so sorry to hear this. #WeNurses
@alimully
03 December 2020 20:13
 @AgencyNurse Yes its definitely multi factorial I think bullying is challenged more now but incivility is more difficult to challenge, especially the low level stuff ie rudeness - how many times do you hear people say 'oh that's just the way they are' #WeNurses
@reboverend_RNc
03 December 2020 20:13
 @WeNurses Hello!! Uncivil behaviour can be so mild as to be almost unnoticeable- the eye roll, the tut, the too busy to help you sorry... we often only think of it as more overt...so yes I think it’s everywhere Why? I wish I knew! #WeNurses
@AgencyNurse
03 December 2020 20:13
 Also wonder what we mean by "incivility" here .... come across this a little especially when people are stressed #WeNurses
@puncabigail53
03 December 2020 20:14
 @WeNurses Yes! Workplace bullying can increase the rate of staff burnout, prevent them from raising concerns, create hostility amongst the team and impact on patient care! #wenurses
@knitknitqueen
03 December 2020 20:14
 @AgencyNurse It is amazing how we spend more time at work than at home and yet we do not challenge chaotic places to work #wenurses
@AgencyNurse
03 December 2020 20:14
 @JaneCoomber1 thats very sad to hear #WeNurses
@WeNurses
03 December 2020 20:14
 RIGHT NOW.... Via #WeNurses we are chatting about "Bullying and incivility in the workplace" With @ericasmart Chat info here http://wecommunities.org/tweet-chats/chat-details/5610 or just click on #WeNurses to jump reight in! https://t.co/hKYiADX6jB
@reboverend_RNc
03 December 2020 20:14
 @alimully @AgencyNurse Why it is important to identify the behaviours you want- you can have any personality you like, but this is the way we treat each other around here #WeNurses
@WeNurses
03 December 2020 20:15
 QUESTION 2 What are you personally doing to tackle bullying & incivility in the workplace? #WeNurses https://t.co/WknhZjJTy4
@Claireywairey95
03 December 2020 20:15
 RT @WeNurses: QUESTION 2 What are you personally doing to tackle bullying & incivility in the workplace? #WeNurses https://t.co/WknhZjJTy4
@WeNurses
03 December 2020 20:15
 @alimully @AgencyNurse @reboverend_RNc Welcome all to tonight's #wenurses Really appreciate you joining and sharing your views and experiences.
@WeNurses
03 December 2020 20:16
 Thoughts on this ? #WeNurses https://twitter.com/SebdeGange/status/1334591930295087104
@WeNurses
03 December 2020 20:16
 @JaneCoomber1 @AgencyNurse sorry to hear that :( #wenurses
@NRCUK
03 December 2020 20:16
 RT @WeNurses: QUESTION 2 What are you personally doing to tackle bullying & incivility in the workplace? #WeNurses https://t.co/WknhZjJTy4
@WeNurses
03 December 2020 20:16
 #wenurses https://twitter.com/SebdeGange/status/1334591930295087104
@knitknitqueen
03 December 2020 20:16
 @WeNurses Challenge practice, being a role model of not accepting this type of behaviour, not calling people by their bands etc.. #wenurses
@faebeth
03 December 2020 20:17
 @alimully @AgencyNurse True, I experienced bullying when I first qualified in the 90's, but I don't think the same thing would happen now. Also, at the time I felt very alone, now we have so much more support #wenurses
@ericasmart
03 December 2020 20:18
 It can be minor but incivility has huge effects in the workplace - check out @civilitysaves factsheet! #WeNurses https://twitter.com/reboverend_rnc/status/1334591599188324354 https://t.co/C9JPtW7U2F
@reboverend_RNc
03 December 2020 20:18
 @WeNurses Try my best to not do it myself whilst recognising I am a human being and sometimes I will say or do something which lacks the respect for others that it should! If it happens, I apologise. Use ground rules in discussions. Remember the why behind the emotion #WeNurses
@AgencyNurse
03 December 2020 20:18
 This is an interesting read from @nmcnews Time for bullying and harassment in nursing and midwifery to stop > https://www.nmc.org.uk/news/news-and-updates/blog-time-for-bullying-and-harassment-within-nursing-and-midwifery-to-stop/ Important to remember the code specifically mentions bullying #WeNurses #EBP https://t.co/OkMsPjRPqa
@CareHome_Nurse
03 December 2020 20:18
 @WeNurses I call it out! Speaking to my manager when its happened to me! Especially when Colleagues noticed it! #WeNurses
@WeNurses
03 December 2020 20:18
 Thanks for sharing Erica #WeNurses #EBP https://twitter.com/ericasmart/status/1334592759378882560
@WeNurses
03 December 2020 20:19
 Not joined a tweetchat before, here's how to take part: 1. Click on #WeNurses to see the chat. 2. Add #WeNurses to your tweets to join the chat 3. Follow folks on the chat 4. Reflect on what you've learned and pop it into practice 5. Enjoy the hour :) Thanks for joining!
@reboverend_RNc
03 December 2020 20:19
 @WeNurses @alimully @AgencyNurse Ah thank you ?? ! Always enjoy a chat with the #WeNurses gang!
@ericasmart
03 December 2020 20:19
 Role model if is so important #liveyourvalues #WeNurses https://twitter.com/knitknitqueen/status/1334592457233797121
@AgencyNurse
03 December 2020 20:19
 RT @ericasmart: Role model if is so important #liveyourvalues #WeNurses https://twitter.com/knitknitqueen/status/1334592457233797121
@faebeth
03 December 2020 20:19
 @WeNurses I agree, people who bully can be some of the most insecure #wenurses
@WeNurses
03 December 2020 20:19
 @Silverangel882 thanks for joining and sharing Shiona :) #WeNurses
@WeNurses
03 December 2020 20:20
 QUESTION 3 What interventions have you seen used to tackle bullying & incivility in the workplace? What's worked? What's not worked? #WeNurses https://t.co/1dONhJ6RnR
@WeNurses
03 December 2020 20:20
 RT @ericasmart: It can be minor but incivility has huge effects in the workplace - check out @civilitysaves factsheet! #WeNurses https://t.…
@AgencyNurse
03 December 2020 20:20
 I think this is a really important point .... be a role model ... being polite and kind to others makes workplaces so much better #WeNurses https://twitter.com/knitknitqueen/status/1334592457233797121
@reboverend_RNc
03 December 2020 20:21
 @ericasmart @civilitysaves Absolutely- that was my point but thank you for clarifying. The unease they bring crates mistrust. I often direct my fellow learners to this site- great resources! ?? #WeNurses
@nursemaiden
03 December 2020 20:21
 @WeNurses #WeNurses I have moved Trusts and been invited to work with FTSU to share learning from an individual and organisational perspective
@faebeth
03 December 2020 20:22
 @WeNurses getting the people involved to discuss the problem with a third party. Also taking each person away and getting their side of the story. #WeNurses
@RN_Emily_HPN
03 December 2020 20:22
 That's a great point about it can be almost unnoticable. Remote working may bring an added challenge in spotting uncivil behaviour or bullying. #wenurses https://twitter.com/reboverend_RNc/status/1334591599188324354
@WeNurses
03 December 2020 20:22
 That sounds like you are using your experiences in a very positive way #WeNurses https://twitter.com/nursemaiden/status/1334593570821582854
@WeNurses
03 December 2020 20:22
 :D #WeNurses https://twitter.com/ericasmart/status/1334593706347868160
@faebeth
03 December 2020 20:23
 @RN_Emily_HPN that's a hard one to eliminate, it can happen in any work situation #wenurses
@WeNurses
03 December 2020 20:23
 For those that don't know: FTSU = Freedom To Speak Up :) #WeNurses https://twitter.com/nursemaiden/status/1334593570821582854
@WeNurses
03 December 2020 20:23
 RT @nursemaiden: @WeNurses #WeNurses I have moved Trusts and been invited to work with FTSU to share learning from an individual and organi…
@RN_Emily_HPN
03 December 2020 20:24
 @irnbrufan @WeNurses It's such a shame when this happens. #wenurses
@nursemaiden
03 December 2020 20:24
 Defining bullying can be an issue and can be one person’s experience behind closed doors- the way it is dealt with can compound the situation #WeNurses
@WeNurses
03 December 2020 20:24
 #WeNurses https://twitter.com/Claireywairey95/status/1334593327543558147
@KatyWoo
03 December 2020 20:24
 @WeNurses All staff in our unit go on a two day human factors course every couple of years to help raise awareness of how individual behaviours impact on the team #WeNurses
@RN_Emily_HPN
03 December 2020 20:24
 @AgencyNurse Completely agree ?? #WeNurses
@knitknitqueen
03 December 2020 20:24
 @WeNurses hmmm not much until people leave #wenurses
@knitknitqueen
03 December 2020 20:25
 @KatyWoo @WeNurses has the incivility behaviour stopped? or are individuals still needing to attending a course? #wenurses
@AgencyNurse
03 December 2020 20:25
 @Claireywairey95 @WeNurses It's a horrible phrase and I think we should work hard to make the opposite a reality "nurses nurture their young" #WeNurses
@ElizabethCray13
03 December 2020 20:25
 @WeNurses Yes! It impacts on the workplace climate. It could be seen as a misuse of power. #WeNurses
@NRCUK
03 December 2020 20:26
 @faebeth @RN_Emily_HPN Don't have any evidence other than my experience, but having worked in many IT companies supporting public sector, the professionalism and respect and peer value seems a lot lower in public sector than private... have you any info on this @ericasmart please? #wenurses
@nursemaiden
03 December 2020 20:26
 @WeNurses When you have been in the NHS 35+ years It’s important you don’t end what has been a great career with such a bad experience, important to turn that situation around so it doesn’t define you #WeNurses
@WeNurses
03 December 2020 20:26
 Sounds like a great preventative approach .... has anyone else got experience of this ?? Does it work ? #WeNurses https://twitter.com/KatyWoo/status/1334594361716322304
@selenam738
03 December 2020 20:26
 Emotional intelligence and the impact of one’s own behaviours upon others is critical from HCA to Board member. 360 degree feedback should be mandatory and part of RN revalidation. #WeNurses
@Winn_on_Health
03 December 2020 20:26
 @WeNurses This is one attempt to explain the behaviour. There may be many reasons for someone to use bullying behaviour. My only requirement is for the behaviour to stop & an adherence to the Protection from Harassment Act 1997 #WeNurses
@NRCUK
03 December 2020 20:28
 @Claireywairey95 @WeNurses Horrible phrase indeed... but a hierarchy of who's in charge is essential in any workplace, without it you end up with no top down accountability. How you support and empower and value peers when you are in charge is what it is all about #wenurses
@nursemaiden
03 December 2020 20:28
 #WeNurses the individual experience is directly attributed to the organisational management. Sadly policies can be in place but if they are not followed or wrong advice given impact can be detrimental. https://twitter.com/ericasmart/status/1334594791343067137
@selenam738
03 December 2020 20:28
 You can send people on all the HF SDs but if they lack insight, behaviour change is difficult. #wenurses
@WeNurses
03 December 2020 20:28
 What do others think about this ? #WeNurses https://twitter.com/selenam738/status/1334594951955537920
@reboverend_RNc
03 December 2020 20:29
 @WeNurses FTSU Talking about the effect of incivility on interactions Setting the tone Keeping your own standards Taking that moment to check if you have hurt someone (you know when you have) That’s my intervening actions for me which I try model to others. Not very exciting! #wenurses
@knitknitqueen
03 December 2020 20:29
 @selenam738 So long as the person being appraised is not picking who can appraise them #wenurses
@NRCUK
03 December 2020 20:30
 @ericasmart @faebeth @RN_Emily_HPN I don't think it is invested... but I feel people are more accountable for their own actions and if you are not appropriate you just get fired... might not be the best driver to keep respect in place but it works #wenurses
@LeanneHPatrick
03 December 2020 20:30
 @WeNurses I've never seen an intervention. Just good staff looking out for each other and making sure they have someone to talk to and distance from the bully. #WeNurses
@faebeth
03 December 2020 20:30
 @WeNurses it's an important point and should be implemented. #wenurses
@WeNurses
03 December 2020 20:30
 QUESTION 4 Are you involved in any projects/groups in the workplace to tackle/discuss bullying & incivility - would you want to be? #WeNurses https://t.co/VFJgFVScbe
@ElizabethCray13
03 December 2020 20:30
 @WeNurses If it’s an embedded culture, good staff members tend to leave and issues not addressed. Freedom to speak guardians are a good intermediary #WeNurses
@jomwlever
03 December 2020 20:30
 @WeNurses This is a great question. Think about What is it like to be on the receiving end of me? (I have forgotten who told me that one), Do I need to change my behaviour? Do I need to say sorry to someone? I also recommend following @civilitysaves #WeNurses
@SHannaway1
03 December 2020 20:30
 RT @AgencyNurse: This is worth sharing ... bullying and harassment advice from @thercn > https://www.rcn.org.uk/get-help/rcn-advice/bullying-and-harassment #WeNurses #EBP
@WeNurses
03 December 2020 20:31
 That in itself is worthwhile #WeNurses https://twitter.com/LeanneHPatrick/status/1334595842037198854
@ericasmart
03 December 2020 20:31
 So how can we get policy’s to be followed and only the best advice to be given? Do you have any audits or evaluations by staff of lived experiences? #WeNurses https://twitter.com/nursemaiden/status/1334595409017237504
@WeNurses
03 December 2020 20:31
 #wenurses https://twitter.com/ericasmart/status/1334595330961190917
@knitknitqueen
03 December 2020 20:31
 @WeNurses I would want to be involved... now where to start... #wenurses
@WeNurses
03 December 2020 20:31
 Great points Jo #WeNurses https://twitter.com/jomwlever/status/1334596001617883165
@nursemaiden
03 December 2020 20:32
 #WeNurses I think it can have a benefit however it’s based on an individual having the confidence to give honest feedback often in small teams individuals can be easily identified through this process. Staff survey give organisational perspective https://twitter.com/wenurses/status/1334595432434053132
@faebeth
03 December 2020 20:32
 @NRCUK @ericasmart @RN_Emily_HPN yes, you are right people are more accountable now. There are more processes and support these days #wenurses
@AgencyNurse
03 December 2020 20:32
 Ahhh interesting thoughts here > #WeNurses https://twitter.com/Claireywairey95/status/1334596177359220758
@NRCUK
03 December 2020 20:33
 @ericasmart If you are relying on policy I think you have a long battle ahead... it is a cultural thing, everyone in every organisation knows who drives culture... just weed them out and DON'T promote them up or pass on the problem to another org #wenurses
@HelenJMcNaught
03 December 2020 20:33
 @faebeth @alimully @AgencyNurse I agree - but I think the insidious nature of incivility can have a far greater damage to individuals, teams and ultimately patients than blatant bullying. #WeNurses
@LeanneHPatrick
03 December 2020 20:33
 @WeNurses I would love to be. My current team is considering the viability of expanding to support and advocate for nurses experiencing domestic violence. Using our expertise to ensure employers know how to support staff experiencing GBV. There could be similar for bullying #WeNurses
@AgencyNurse
03 December 2020 20:34
 @Claireywairey95 @WeNurses I guess the same could be said for any uniform .... to have a certain uniform denotes you as more important and therefore could have an impact on the way a person acts #WeNurses
@AgencyNurse
03 December 2020 20:35
 @LeanneHPatrick @WeNurses wow that sounds like amazing work Leanne and agree the same sort of support mechanism would work well for bullying #WeNurses
@reboverend_RNc
03 December 2020 20:35
 @AgencyNurse Hmmm yes it is- does power affect civility?? Or is it a desire to seem powerful that evokes behaviour which become uncivil as part of that process?? Esteem often underlies bullying behaviour... #WeNurses
@knitknitqueen
03 December 2020 20:36
 @Claireywairey95 @AgencyNurse @WeNurses I am not a fan of a uniform... #wenurses
@AgencyNurse
03 December 2020 20:37
 @reboverend_RNc In my experience power does not necessarily affect civility ... so perhaps its the latter at play here ! #WeNurses
@ericasmart
03 December 2020 20:37
 How can we stop this, support and retain staff? #WeNurses https://twitter.com/irnbrufan/status/1334593877030957057
@AgencyNurse
03 December 2020 20:37
 @reboverend_RNc There has to be a study on this somewhere ?? #WeNurses
@AgencyNurse
03 December 2020 20:37
 @knitknitqueen @Claireywairey95 @WeNurses me neither #WeNurses
@jomwlever
03 December 2020 20:37
 @NRCUK @Claireywairey95 @WeNurses Agreed. I think that's key. If someone in the team has a concern - the line manager has a vital role as they are likely to be first in line for the concern to be raised to and may be able to sort it at an early stage #WeNurses
@nursemaiden
03 December 2020 20:37
 #Wenurses policies sadly can be interpreted to an individuals own agenda- individuals may contact help lines and be given wrong advice. Policies can be not followed by an organisation but an individual penalised by same policy. Power balance can be wrong. https://twitter.com/ericasmart/status/1334596029015089152
@WeNurses
03 December 2020 20:38
 RT @ericasmart: How can we stop this, support and retain staff? #WeNurses https://twitter.com/irnbrufan/status/1334593877030957057
@ericasmart
03 December 2020 20:38
 Sounds promising #WeNurses https://twitter.com/katywoo/status/1334594361716322304
@WeNurses
03 December 2020 20:38
 #WeNurses https://twitter.com/katblossom/status/1334597698255802374
@KatyWoo
03 December 2020 20:38
 @selenam738 Definitely agree with this. Easy for people to slip back to old behaviour patterns. #wenurses
@LeanneHPatrick
03 December 2020 20:38
 @AgencyNurse @WeNurses It has the potential to be. And I'd like to think that it will reframe how managers view staff - instead of focusing on being late or inflexible with shifts, instead looking at what it takes that woman to get into work each day. #WeNurses
@ericasmart
03 December 2020 20:38
 An important point! We must check interventions are working #plan #do #study #act #WeNurses https://twitter.com/knitknitqueen/status/1334594600921669632
@WeNurses
03 December 2020 20:39
 Lots of people mentioning freedom to speak up champions .... do they work ?? Does anyone have experience ? #WeNurses https://twitter.com/SebdeGange/status/1334597752119042048
@faebeth
03 December 2020 20:39
 I think that depends on the individual. You can have a very powerful person who is very down to earth and easy to talk to. You can also have the opposite. #WeNurses https://twitter.com/reboverend_RNc/status/1334597250312515599
@reboverend_RNc
03 December 2020 20:39
 @ericasmart Gosh what a lovely thing to say! Thank you Erica ??!! Sometimes I’m not as kind or patient as I should be mind you!! #onlyhuman!! #WeNurses
@WeNurses
03 December 2020 20:40
 QUESTION 5 If you have been through bullying - what support did you get that was really good? What support would you have liked? Has your issue been resolved? #WeNurses https://t.co/UZjtVjBuVk
@AgencyNurse
03 December 2020 20:40
 @LeanneHPatrick @WeNurses wow Leanne you have just made my day .... this is truly wonderful work ... thank you #WeNurses
@KatyWoo
03 December 2020 20:40
 @knitknitqueen @WeNurses Yes and no. Works for some but others not so much. Behaviour change definitely takes more than a course if it is a deeply ingrained thing or part of structural power #wenurses
@WeNurses
03 December 2020 20:40
 Ooooh one to look out for #WeNurses https://twitter.com/credland_nicki/status/1334598045393170438
@NRCUK
03 December 2020 20:41
 @ericasmart @faebeth @RN_Emily_HPN role modeling and pointing out when behavior could be informed and the impact of the behaviour change, oh, and fire repeat offenders. #wenurses
@Claireywairey95
03 December 2020 20:41
 @AgencyNurse @reboverend_RNc If there isn’t can we be the first to do this? #wenurses
@selenam738
03 December 2020 20:41
 @reboverend_RNc @AgencyNurse Incivility not always the prerequisite of seniority. Esteem, insecurity often drive these behaviours whichever role one may occupy #wenurses
@reboverend_RNc
03 December 2020 20:41
 @AgencyNurse Thanks Teresa- I’m sure you are right...so perhaps the way to change this kind of behaviour is really about building esteem?? #WeNurses
@jomwlever
03 December 2020 20:42
 @WeNurses I think it's a good idea. It would need careful thinking though to make sure it is done as intended and not used to weaponise. If any learning is identified - how will that be managed? Who by? #WeNurses
@reboverend_RNc
03 December 2020 20:42
 @faebeth I would agree Fae, it was just a question which popped into my head! #WeNurses
@nursemaiden
03 December 2020 20:43
 #Wenurses organisational FTSU reports to boards can give good insight. Are the concerns raised predominantly anonymous? This can give good insight to people’s ability and confidence in speaking out https://twitter.com/wenurses/status/1334598114745995268
@selenam738
03 December 2020 20:43
 When it is insidious peers can have a ‘misguided’ loyalty not to report. This is difficult. #WeNurses
@AgencyNurse
03 December 2020 20:44
 @reboverend_RNc you have my brain ticking now .... yes so maybe we deal with bullying wrong, support perhaps needs to be offered to all parties ?? #WeNurses
@reboverend_RNc
03 December 2020 20:44
 @selenam738 @AgencyNurse Thanks Selena- I think many agree...as an educator it makes me wonder what teaching would help with this, hence my question ?? #WeNurses
@WeNurses
03 December 2020 20:44
 RT @nursemaiden: #Wenurses organisational FTSU reports to boards can give good insight. Are the concerns raised predominantly anonymous? Th…
@SamReece16
03 December 2020 20:44
 @WeNurses Yes it affects team work, reduces morale and affects productivity and is hurtful #WeNurses
@ericasmart
03 December 2020 20:44
 Great point Ruth - the first step is recognising the issue #WeNurses https://twitter.com/ruth_underdown/status/1334599198407335941
@Winn_on_Health
03 December 2020 20:45
 @WeNurses Telling offenders that (I / one) feels bullied or harassed can bring the person up short. And using that form of words is useful because they are very specific. #WeNurses
@WeNurses
03 December 2020 20:45
 QUESTION 6 Do you know what the NHS/your trust are doing to tackle bullying and incivility ? Would you know how to raise concerns? Would you? #WeNurses https://t.co/KJKLHUChX9
@LeanneHPatrick
03 December 2020 20:45
 @WeNurses Yes! I think incivility was found to be a leading cause of productivity and increased sick leave in the NHS. Hierarchy, which nursing strongly adheres to, lends itself quite well to incivility I find. #WeNurses
@nursemaiden
03 December 2020 20:45
 @WeNurses #Wenurses sadly very poor support, wrong advice given, policies not followed. Drawn out and lengthy and caused alienation and isolation. Can be a totally unnecessary and cruel process.
@ericasmart
03 December 2020 20:45
 Anyone ever done 360 feedback #WeNurses ?? https://twitter.com/selenam738/status/1334594951955537920
@faebeth
03 December 2020 20:46
 @WeNurses I would have liked support, someone in my corner. At the time I felt completely alone. But this was a long long time ago, if it happened again now I would seek help. #wenurses
@SamReece16
03 December 2020 20:46
 @WeNurses I don't know if they work, what I do know from an individual colleague who is one is she is passionate about her role and supporting staff so that is half the battle #wenurses @jomwlever
@WeNurses
03 December 2020 20:46
 RT @nursemaiden: @WeNurses #Wenurses sadly very poor support, wrong advice given, policies not followed. Drawn out and lengthy and caused a…
@WeNurses
03 December 2020 20:46
 RT @ericasmart: Anyone ever done 360 feedback #WeNurses ?? https://twitter.com/selenam738/status/1334594951955537920
@WeNurses
03 December 2020 20:47
 Some great advice here #WeNurses https://twitter.com/NaomiBe44702921/status/1334599992175112193
@nursemaiden
03 December 2020 20:47
 #Wenurses been on both sides of 360 and have been a facilitator of 360 for a leadership programme https://twitter.com/ericasmart/status/1334599765691133969
@WeNurses
03 December 2020 20:47
 Thanks for sharing Sam #WeNurses https://twitter.com/SamReece16/status/1334599887422418958
@AgencyNurse
03 December 2020 20:48
 RT @ericasmart: Anyone ever done 360 feedback #WeNurses ?? https://twitter.com/selenam738/status/1334594951955537920
@knitknitqueen
03 December 2020 20:48
 @WeNurses Yes and no.... #wenurses
@Winn_on_Health
03 December 2020 20:48
 @irnbrufan @WeNurses Ouch. I bet that doesn't stop the bullying. But it does create a very real victim. It's the bullies that need to be stopped; not the bullied stopping their work within the organisation. #WeNurses
@AgencyNurse
03 December 2020 20:49
 @reboverend_RNc yes absolutely ! I guess it's hard when faced with such a situation to switch from "telling off" mode to "understanding" mode .... as @LeanneHPatrick was saying earlier it's about learning to reframe #WeNurses
@jomwlever
03 December 2020 20:49
 @knitknitqueen @WeNurses Do you know who your FTSU Guardian is? They would be a good contact #WeNurses
@WeNurses
03 December 2020 20:50
 QUESTION 7 What would make you feel safe to raise concerns or tackle incivility / bullying as it takes place? #WeNurses https://t.co/Env7nDB4pu
@PIPSQC
03 December 2020 20:50
 After implementation of Fall TIPS toolkit, there was 15% reduction in falls & 35% reduction in falls with injuries https://pubmed.ncbi.nlm.nih.gov/33201236/ #ptsafety #patientsafety #fallsprevention @kgshojania #wenurses @PLAN4ZERO @theihi @SandiKossey @SolidFooting @Patient_Safety @Brian_M_Wong
@LeanneHPatrick
03 December 2020 20:50
 @WeNurses At uni, none. In fact they were supported by some staff members to make spurious counter claims whilst my concerns and the comments of many other students, went nowhere. It affected my attendance and I stopped being as involved in uni activities and my other projects. #WeNurses
@WeNurses
03 December 2020 20:50
 Oooh thanks for sharing #WeNurses #EBP https://twitter.com/ericasmart/status/1334600322241736704
@nursemaiden
03 December 2020 20:50
 #wenurses I need to point out here that not everyone is allowed someone to accompany them to a meeting. My request was refused as told not a formal disciplinary meeting so had no right to have someone with me - important message for others https://twitter.com/wenurses/status/1334600113096962051
@ericasmart
03 December 2020 20:50
 What would excellent support look like? #WeNurses https://twitter.com/nursemaiden/status/1334599642697359364
@WeNurses
03 December 2020 20:50
 RT @nursemaiden: #wenurses I need to point out here that not everyone is allowed someone to accompany them to a meeting. My request was ref…
@knitknitqueen
03 December 2020 20:51
 @reboverend_RNc @AgencyNurse What amazes me is that there is no preparation for taking on a management role. You are just expected to apply and get on with it.. there should be some focus on how to speak, act and respect and then perhaps this will help reduce the crap in departments #wenurses
@reboverend_RNc
03 December 2020 20:52
 @jomwlever @WeNurses Hello Jo! Learning can be done by using narratives, reflective questioning, role play, etc. Learning cannot be managed imho- the idea is to create thinking, ignite curiosity, practice and feedback. Consistency in that is the hard bit I think #WeNurses
@SueCros45237318
03 December 2020 20:52
 RT @WeNurses: QUESTION 1 Do you think bullying and incivility is an issue in the workplace - Why? #WeNurses https://t.co/cCNyrw0FV9
@AgencyNurse
03 December 2020 20:53
 @knitknitqueen @reboverend_RNc I believe that this is part of the reason the NHS Leadership Academy was set up .... but agree more is needed, mentors, shadowing, buddy systems, learning can all help #WeNurses
@AgencyNurse
03 December 2020 20:53
 #WeNurses makes sense to me :) https://twitter.com/Claireywairey95/status/1334601503915569159
@WeNurses
03 December 2020 20:53
 RT @ericasmart: What would excellent support look like? #WeNurses https://twitter.com/nursemaiden/status/1334599642697359364
@knitknitqueen
03 December 2020 20:53
 @Claireywairey95 @AgencyNurse @WeNurses Apart from when someone like me ignores hierarchy and just approaches everyone and then sees the faces on colleagues???? #wenurses
@Winn_on_Health
03 December 2020 20:54
 @knitknitqueen @WeNurses And not accepting the behaviour takes courage, particularly for younger or less experienced, perhaps less confident colleagues. 'We' need to help (listen, act on their behalf, for them, if they wish) the bullied or harassed, and recipients of uncivil behaviour. #WeNurses
@WeNurses
03 December 2020 20:54
 Wow fantastic #WeNurses https://twitter.com/DaisyDoll_25/status/1334601116424736772
@WeNurses
03 December 2020 20:54
 Anyone ? #WeNurses https://twitter.com/ericasmart/status/1334599212412121096
@knitknitqueen
03 December 2020 20:54
 @AgencyNurse @reboverend_RNc hmmm not sure it has worked how it could have worked. I have met too many who have attended a leadership course but they behaviour stays the same.. the same folk that will announce they have attended a course in the same topic #wenurses
@reboverend_RNc
03 December 2020 20:55
 @knitknitqueen @AgencyNurse Interesting, I was listening to a podcast that said the same thing! So often we talk about leadership without defining what that is... and how we behave is central. The transactional model is no longer fit for purpose.... collaboration is key #WeNurses
@LeanneHPatrick
03 December 2020 20:55
 @ericasmart @WeNurses It was awful and I've never spoken about it before now. Quite honestly the absolute worst thing I've ever been through. #WeNurses
@AgencyNurse
03 December 2020 20:55
 @knitknitqueen @Claireywairey95 @WeNurses This is how things should be perhaps #WeNurses
@NRCUK
03 December 2020 20:55
 @knitknitqueen @reboverend_RNc @AgencyNurse I have to say that is my "gripe with NHS". Lots of clinical exp in a place, which is what you trained for & love, isn't going to make any one a good manager without training AND there is a real disdain for working with managers from outside NHS with years of training #wenurses
@faebeth
03 December 2020 20:55
 that's true. I wear scrubs, I think it helps teamwork when you all look the same #WeNurses https://twitter.com/Claireywairey95/status/1334601503915569159
@AgencyNurse
03 December 2020 20:56
 @knitknitqueen @reboverend_RNc •bangs head against wall ! #Wenurses
@knitknitqueen
03 December 2020 20:56
 @Winn_on_Health @WeNurses Sometimes a lot of people forget that a lot of us come from a different industry so have very different expectations.. #wenurses
@HelenJMcNaught
03 December 2020 20:56
 @selenam738 Of course - we hear it all the time - ‘ you can’t change an old dog’. Trusts can have as many Speaking up Guardians as they like, but until you embed psychological safety into grass roots and beyond, this behaviour will be forever perpetuated. #WeNurses
@jomwlever
03 December 2020 20:56
 @WeNurses Great question. I can say as a FTSU Guardian, that it is really important that all staff are aware of different routes available to raise a concern. I have learned there are more than I realised! #WeNurses
@AgencyNurse
03 December 2020 20:56
 @reboverend_RNc @knitknitqueen wow that sounds like an interesting podcast ... link ?? #WeNurses
@Winn_on_Health
03 December 2020 20:56
 @faebeth @WeNurses Has that worked? Was the bullied person satisifed by the action / intervention / result? What changed for the bully ... did the behaviour stop? #WeNurses
@WeNurses
03 December 2020 20:57
 RT @faebeth: that's true. I wear scrubs, I think it helps teamwork when you all look the same #WeNurses https://twitter.com/Claireywairey95/status/1334601503915569159
@reboverend_RNc
03 December 2020 20:57
 @knitknitqueen @AgencyNurse And that’s because a course provides the theory- then you need to apply it! But we look at education as simple information giving to retain rather than the first step of praxis. Why supervision and feedback matters #WeNurses
@ericasmart
03 December 2020 20:58
 So, what we going to do about it? Let’s talk actions! #WeNurses https://twitter.com/helenjmcnaught/status/1334602339831984128
@knitknitqueen
03 December 2020 20:58
 @AgencyNurse @reboverend_RNc It is an observation.. as a person who came from another industry, I was given access to reflect on my leadership style, receive feedback and then go for the next role #wenurses
@WeNurses
03 December 2020 20:58
 Fantastic to hear #WeNurses https://twitter.com/Its_Me_Alie/status/1334602838517964806
@WeNurses
03 December 2020 20:58
 RT @ericasmart: So, what we going to do about it? Let’s talk actions! #WeNurses https://twitter.com/helenjmcnaught/status/1334602339831984128
@LeanneHPatrick
03 December 2020 20:58
 @WeNurses A manager who sincerely wants to create a psychologically safe working environment. Sometimes it is hard to know what to do when people bring things like bullying to you, but the person's experience of it matters and should be heard. #WeNurses
@selenam738
03 December 2020 20:58
 Culture eats strategy for breakfast, lunch and dinner....an old quote. People are often promoted above their capabilities, particularly in people/staff management and leadership. It takes time, experience. #wenurses
@jomwlever
03 December 2020 20:59
 @WeNurses Yes, I have raised concerns myself (did not need to do through FTSU) and had positive experience. They were not about bullying and harrassment or behaviours. #WeNurses
@Winn_on_Health
03 December 2020 20:59
 @knitknitqueen @WeNurses That's an interesting observation. No matter the background or employment history, bullying and harassment are unacceptable; my only expectation is that it doesn't happen. #WeNurses
@WeNurses
03 December 2020 20:59
 This sounds interesting #WeNurses https://twitter.com/Rosy_roo_roo/status/1334603005547655168
@knitknitqueen
03 December 2020 20:59
 @reboverend_RNc @AgencyNurse hmmmm tell that to some of the 'senior' management who have attended.. but alas forget the application bit.. or perhaps have no clue how to apply the learning and also may feel afraid of loosening their grip #WeNurses
@AgencyNurse
03 December 2020 20:59
 RT @WeNurses: QUESTION 7 What would make you feel safe to raise concerns or tackle incivility / bullying as it takes place? #WeNurses ht…
@nursemaiden
03 December 2020 21:00
 @ericasmart Yes I remember them well and have championed them for many years since Jane Cummings CNO days. That’s why it hard when you do not receive the same. ?? I still love nursing and care about patients and staff alike, happy staff = better patient outcome. #WeNurses
@ericasmart
03 December 2020 21:00
 @jomwlever @WeNurses So many routes #WeNurses *FTSUG *Unions *HR *Grievances *Formal *Informal - here’s one to discuss - would anyone ever just go and talk to the CEO or Directors of Nursing??
@jomwlever
03 December 2020 21:00
 @SamReece16 @WeNurses Thanks Sam #WeNurses
@knitknitqueen
03 December 2020 21:01
 @reboverend_RNc @AgencyNurse @simonsinek O he is fab! #WeNurses
@AgencyNurse
03 December 2020 21:01
 People ...... people who were there for me, people who were approachable, people who listened #WeNurses https://twitter.com/WeNurses/status/1334600821955325957
@WeNurses
03 December 2020 21:01
 Please can you join us in extending a HUGE THANK YOU to @ericasmart who suggested and developed to tonights #WeNurses and was an amazing guest .... Thank you Erica https://t.co/fYngZODDhA
@ericasmart
03 December 2020 21:01
 Happy staff = better patient outcomes and experiences! Well said Sally #WeNurses https://twitter.com/nursemaiden/status/1334603360561995785
@AgencyNurse
03 December 2020 21:02
 @reboverend_RNc @knitknitqueen @simonsinek thank you ... following :D #WeNurses
@knitknitqueen
03 December 2020 21:02
 @WeNurses O shhhhhsshhhh 1 hour gone already! I wish writing an essay sometimes was as interesting as chatting/debating topics #WeNurses
@HelenJMcNaught
03 December 2020 21:02
 @ericasmart We need to embed psychological safety at every level in training, mentorship, induction, local induction. Be taught the consequences of incivility and toxic cultures and the ultimate costs to our patients. It needs to become commonly used language. #WeNurses
@WeNurses
03 December 2020 21:02
 @knitknitqueen hehehehe - perhaps you should consider writing essays in tweet sized chunks ;D #WeNurses
@WeNurses
03 December 2020 21:03
 RT @ericasmart: Happy staff = better patient outcomes and experiences! Well said Sally #WeNurses https://twitter.com/nursemaiden/status/1334603360561995785
@ericasmart
03 December 2020 21:03
 @WeNurses Wow that went so quick!! Thank you to everyone who got involved tonight and thank you to the fantastic @WeNurses ?? Together we can achieve more, change can and will happen #believe #WeNurses
@AgencyNurse
03 December 2020 21:03
 Thank you Erica ... great discussion #WeNurses https://twitter.com/WeNurses/status/1334603673478033416
@NRCUK
03 December 2020 21:03
 @Winn_on_Health @knitknitqueen @WeNurses empowering those people with phrases that are wholly acceptable in the workspace, to both senior and junior colleagues, wouldn't take much though would it? It isn't about creating loads of disciplinaries trying up non existent resources but empowering a culture shift #wenurses
@ericasmart
03 December 2020 21:04
 Yes yes it does!! ?? #WeNurses https://twitter.com/helenjmcnaught/status/1334604036767703040
@WeNurses
03 December 2020 21:05
 NEXT WEEK - join us for a tweetchat on "Delegation" > http://www.wecommunities.org/tweet-chats/chat-details/5603 #WeNurses on Thursday 10th Dec at 8pm https://t.co/9qaJln92kd
@nursemaiden
03 December 2020 21:05
 @ericasmart #WeNurses That is why I still find it so hard to understand that those who work in the caring profession can be so hard and uncaring on their own colleagues ( being aware that this is not the majority but a minority but still can have huge impact) #kindness #matters
@WeNurses
03 December 2020 21:05
 Thanks for sharing Matt #WeNurses https://twitter.com/COSMakin/status/1334604324278853632
@knitknitqueen
03 December 2020 21:05
 @NRCUK @Winn_on_Health @WeNurses Needs to start from university... I did a day of teaching yesterday and some questions came up.. I had to digress and offer advice on how to manage a mentor. Something is needed for managing upwards as well and sideways and dare and I say down #WeNurses
@AgencyNurse
03 December 2020 21:05
 RT @WeNurses: NEXT WEEK - join us for a tweetchat on "Delegation" > http://www.wecommunities.org/tweet-chats/chat-details/5603 #WeNurses on Thursday 10th Dec at 8pm https://…
@knitknitqueen
03 December 2020 21:06
 RT @WeNurses: NEXT WEEK - join us for a tweetchat on "Delegation" > http://www.wecommunities.org/tweet-chats/chat-details/5603 #WeNurses on Thursday 10th Dec at 8pm https://…
@NRCUK
03 December 2020 21:06
 such an important topic, sadly particularly in public sector..... thanks for raising it @ericasmart and well done to all the #wenurses community for a very balanced and constructive chat on a sensitive and personal topic!!! https://twitter.com/WeNurses/status/1334603673478033416
@reboverend_RNc
03 December 2020 21:06
 @knitknitqueen @AgencyNurse We all need to adapt our learning style dependent on context of course, but those with early wins using one style may see that as the best one... there is so much chat about ‘strength’ ‘operational thinking’ & ‘professionalism’ (ie no emotion) being the key #WeNurses
@knitknitqueen
03 December 2020 21:07
 @reboverend_RNc @AgencyNurse You are good as you are flexible and can accept change... now to make others like you! #WeNurses
@ericasmart
03 December 2020 21:09
 So Matt you see to have a great FTSUG - are you doing anything else to tackle bullying and incivility (sharing is caring ??) #WeNurses https://twitter.com/COSMakin/status/1334604324278853632
@jomwlever
03 December 2020 21:09
 @WeNurses Being in a psychologically safe space to talk. Previous positive experience of raising concerns. Knowing who to go to for psychological support if needed. #WeNurses
@reboverend_RNc
03 December 2020 21:11
 @WeNurses @ericasmart Really enjoyable chat as always!! Thank you @ericasmart and everyone who I learnt from this evening! #WeNurses https://t.co/YhFmkhjuJq
@ericasmart
03 December 2020 21:12
 Great idea ?? supportive, listening ear, quick to action and sounds cost effective to help retain staff and increase joy at work #buddyup #WeNurses https://twitter.com/Rosy_roo_roo/status/1334603005547655168
@jomwlever
03 December 2020 21:12
 @ericasmart @nursemaiden @WeNurses Thanks for sharing this Erica! This e learning module is great and only recently published (if that's the right terminology) so it may not be widely known about in Organisations yet. #WeNurses
@ericasmart
03 December 2020 21:14
 Exit interview- good if they happen ?? perhaps we should do retainment interviews so it’s not too little too late! Thanks Alie #WeNurses https://twitter.com/its_me_alie/status/1334598785805258755
@jomwlever
03 December 2020 21:17
 @ericasmart @WeNurses Thank you for an excellent tweetchat Erica and all. #WeNurses
@ericasmart
03 December 2020 21:17
 @knitknitqueen @WeNurses How can we change those answers Efua? They will be echo’d by many staff! If you could have anything you wished for - what would you wish? #WeNurses
@AscendHealthUK
03 December 2020 21:18
 Bullying has a corrosive impact ??????on staff health and wellbeing, and so on patient outcomes. It must be eradicated from the NHS!! #WeNurses #Wellbeing #OurNHSPeople #teamCNO @theRCN @nmcnews @NetworkShuri https://twitter.com/puncabigail53/status/1334591769066024969
@jomwlever
03 December 2020 21:19
 @COSMakin @WeNurses It's a good job this isn't on camera. I am blushing now! Thanks Matt #WeNurses
@Winn_on_Health
03 December 2020 21:21
 @NRCUK @knitknitqueen @WeNurses I'm not sure what you mean by 'empowering'. And we can have a long debate over 'wholly acceptable' (to whom, by whom, in what context, in whose judgement?) My approach would be to give colleagues the reassurance that they will be assisted if they call out bullying. #WeNurses
@ericasmart
03 December 2020 21:22
 Lots been said on psychological safety but translating that into practice seems to be the thing - perhaps we should take a leap of faith #WeNurses https://www.rcn.org.uk/magazines/bulletin/2020/march/psychological-safety https://twitter.com/jomwlever/status/1334605741311848450
@knitknitqueen
03 December 2020 21:24
 @ericasmart @WeNurses I think it is seeing actions effectively and also having honest open conversations. I answered yes and no as at times things are told to me and I escalate but it makes me wonder why those who come to me cannot escalate directly. Culture also has an impact #wenurses
@knitknitqueen
03 December 2020 21:25
 @Winn_on_Health @NRCUK @WeNurses Perhaps have sessions on what is bullying. I am sure there are those who are not even aware they display bullying behaviours #wenurses
@reboverend_RNc
03 December 2020 21:27
 @knitknitqueen @ericasmart @WeNurses Funny I thought the same when FTSU came into place...if we were such an open just culture environment then why would we need them?? I think it has been an important thing to do but not really tackling the underlying causes to need them ??????? #WeNurses
@Winn_on_Health
03 December 2020 21:28
 @WeNurses Perhaps it's telling that there have been no responses to your question. Awareness isn't the same as practice, or retained knowledge, or actual behaviour. I'm aware of the Highway Code. I can't quote it back to you & I know I don't comply with all of it. #WeNurses
@knitknitqueen
03 December 2020 21:28
 @reboverend_RNc @ericasmart @WeNurses Completely agree with you. #wenurses
@ericasmart
03 December 2020 21:29
 @knitknitqueen @WeNurses I would think it’s because you are a good listener, a safe space, someone who will help ?? and for someone who is struggling those are the qualities they need! Perhaps you need a coaching/champion/buddy or wellbeing role #WeNurses




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