handover care Safety shift handovers important great patient key nurse bedside chat tool nurses nursing team sheet practice information ensure effective person patients social safe staff sharing purpose relevant Opportunity needed issue missed handing comms clinical area areas avoid huddles interesting interruptions makes share verbal vital remember quality Question sounds tech thoughts laid huddle helps electronic accurate agree catch communication continuity devised engagement difficult health Guidance Implementing join lol minimal pts similar SBAR things works tone visual rushed shifts relay Thankyou students tape mind love listening learning led link Joining jobs issues Nice order ooh open point points problem idea interruption increases Hanover healthcare doc evidence face cut date content colours Cheryl chit channel aspect assist Active abbreviations caring big argument bit brainstorm chatter checklist common confidentiality communications counter focuses funny expect experiences felt evening difference discuss drs duty easier happened happening glad interested impacted impaired print past pesky peoples