parents parent child important listening care great children remember safety consultant Agree quote powerful medics hear share listen barriers examples forget practice told true rule staff story wonderful notes juniors HCPs concerns favourite impact involvement power chat happening experts encourage complex love making message words sad thought Whiteboards parental aware engagement feel extract culture die avoidably assume ahead anxious creating CYP bottom paeds key line Inquest hospital tweet treated students starting start speak training trust valued things stories voice huge HCP learning joining partnerships nurse offer practical point pressure empowerment expertise essential evening ensure empathy delighted acknowledge admission Permitted role mum perspective lack language learn inpatient high white write thoughts Sharing session Sadly relevant skills tips talking team telling views trained worst heard human idea Ideas importance interested left involved made listened partners paediatric narratives naughty opinions questions Person personal poignant prevent problem absolutely added assumptions based capacity books catch