business skills finance cost service resources understand great healthcare important nhs working relationships chatting care transferable patient money feel team forward health building Communication education factors Evening MDT providing sector Professionals talking link makes FREE greater effectiveness costs confidence demonstrate clinical understanding role support users worked thinking experts linked key level means narrative measured miss expend funding chat broader AHPs awareness courage corporate excited taboo theme things staff profit public rapport opps Personally Persistence opp organisation passion plan social saving research Resilience worth Transparent wide therapy entrepreneur enterprise established concept creativity customer deliver appealing activity budget build experience financial goal Humour importance integrity mgt measure KPIs local longterm lose literacy lack meet market helpful Exposure flexibility focus bright commercial agree alongside balanced band dedication communicate corporately covert engagement discussion tip top traditional treatments tweet teams written require sounds spending session short performance promote realise questions past pathway patients placement recently