learning thank colleagues leaders made learn privilege White managers NHs position things resources responsibility share leadership Key inequalities inequality issue health important encourage events feels ethnic forget great care conversations discussed easy start role support open openly organisation racial levels listen makes minority micro miss racism priority quote positive practices number perfect stop thinking system True Trust team tough valuable recent reflect relation reminder slow social sharing diverse diversity context commitment acknowledged approach agree backgrounds BAME black Behaviours build friends enable equality improve honest honesty hear high insight knowledge feel leader understand understanding worked workplaces world wrapped working workplace united wider wondered landing lasting layers intended Introduction influence issues journey Julia keen keeping Kent highlighting history holding heard held hide Honoured impact implicit inclusive inclusivity incremental individuals equally essence establish encounter environment existing experience explicit exposed faced facilitate facilitating Families fast frontline gaze general George greater Group happening Head forward