person dementia care Today music nurse great feel important support glad experiences emotionally listen mums student things skills Activity connections powerful listening health tools therapeutic start touch validate kind patients nursing matters Mental confidence engage family books build case centred adult benefit Biggest environments emotions easy connect conversation Dancer meaningful Lucy made nutshell nurses nikki provided overwhelming placement living Love joining hear heard focus experience home homes Hull Yorkshire treat unique therapy thank show relationship reassurance sense resource relevant remember questions sit sitting similar starting syndrome talk towels young underestimate Tommy verbal webinars holding hospital favourite history focused helpful kirstin lovely Lizzie life passion personal patient power practice join missed nice offer magical makes making looked lots models Depends develop dignity create communicate communication emphasise activities environment forward based blankets assumptions audio amazing Chelsea board capacity card bond book cash catch centered building buying Call calmer bright brilliant bring Children