patients health patient multiple Great care feel MDT conditions lot teams symptoms working support communication appointments forget important listening Student remember understand things nursing professionals nurse nurses person matters notes listened meeting meetings thought words Thanks role steps life issues involved condition idea impact break effects easy experience complicated concerns difficult critical barrier barriers advocate access adult illnesses HCPs face feeling expert information impossible limited learning leave social speak seeking service sheet wrong users system team Mental listen LTCs making Nikki Nadene mins primary progress quality rapport realise realistic record recurring Regular relayed relied relieve relying provision Pts programs priority Personal PERSONALLY persons pertinent placement plans points posts POV ppl Practicalities preferences prepared present miss missed misunderstood moment move moving needed nice nuisance number open overburdened overview partner partners manage manages massive lots mentally member means medication medications meditation telephone term systems taking talking taught thoughts thresholds top topic treating