Whilst the answer to the leading question "Whose "role" is patient exp?" is unarguably "everyone's", this chat looks to look beyond the organisational "Patient Experience Lead" as a role and explores the culture, value, and impact of working with patient experiences in healthcare. 

Every single healthcare professional is impactful in the experience a patient receives.

The organisation is responsible for service planning, policy, the environment, and the support, tools, and skills the healthcare professionals required to deliver great patient experiences.

There are a variety of different ways patients can and do deliver experience feedback and many actively participate in organised feedback that is designed to be shared, collated, and communicated to improve service and experience delivery. 

Across the WeCommunities we see a huge variation in how patients' experiences are gathered, shared, valued, and sometimes see the full circle impact it has. 

For this tweetchat, we would like to explore with you, regardless of your role given that we all impact patient experience, the following opportunities to talk and share and learn from each other's views and engagement with working with patients' experiences.

This chat's questions:

• Whose role is the "patient experience"?
  
• What information is collected or shared with you related to patient experience?
  
• What do you believe is the purpose of collecting and sharing patient experience information?
  
• How is patient experience information presented and feedback to you?
  
• What are the challenges or solutions you've found to obtaining patient experience feedback?
• What more can be done to enable patient experience feedback to improve patient experiences? 

                                                                                                                                     

You can use this tweetchat for participatory CPD / Revalidation via #MyWe, here's a how-to guide, and the login link to #MyWe 

If you've not joined a tweetchat before here's how:

Using a hashtag (#) like #WeNurses allows us to use a Twitter feature that shows everyone the tweets that contain it, this allows us to chat with people that we don't follow, yet, enabling the ability for us to chat together on Twitter.

• To see the chat click (or search) for #wenurses on Twitter
• Look out for questions and others' responses that interest you
• To join in, add #WeNurses to your tweets

Regardless of your role, whether you are a mental health nurse or not, if you are passionate about our work then you are very welcome to join in.

Do join in, your views, ideas, and shared experience add real value to others on the chat.